Homeowner Aftercare Coordinator - Hybrid (1 WFH day)

Deverell Smith Recruitment Ltd; City Of London; Hybrid; GBP 32,000; Full time

Job summary

A leading recruitment agency is seeking an Aftercare Coordinator in Enfield. The role offers a salary of £31,500 per annum with a hybrid work option. You will manage aftercare issues for new homeowners, coordinating repairs and ensuring excellent customer service. The ideal candidate has experience in property management, strong organisational and communication skills. This position provides a supportive team environment and opportunities for career development.

Benefits

Competitive salary

Hybrid working

Supportive team environment

Career development opportunities

Better work-life balance

Qualifications

• Experience in property management, maintenance coordination, or planning roles.
• Strong organisational skills with the ability to prioritise multiple tasks.
• Excellent communication skills – both written and verbal.

Responsibilities

• Coordinating aftercare repairs and defect resolutions for new homeowners.
• Scheduling and managing contractors to ensure timely completions.
• Liaising with customers, keeping them informed throughout the process.

Skills

Experience in property management

Organisational skills

Excellent communication skills

Confidence using scheduling systems

Problem-solving mindset

Tools

Property management software

Scheduling systems

Job description

A leading recruitment agency is seeking an Aftercare Coordinator in Enfield. The role offers a salary of £31,500 per annum with a hybrid work option. You will manage aftercare issues for new homeowners, coordinating repairs and ensuring excellent customer service. The ideal candidate has experience in property management, strong organisational and communication skills. This position provides a supportive team environment and opportunities for career development.