Homelessness Outreach Worker

Moxie People; Wales; On-site; GBP 28,000; Full time

Job summary

A dedicated social service organization in Newport seeks a compassionate Homelessness Outreach Worker to provide crucial support to individuals experiencing homelessness. The role involves engaging with rough sleepers, offering guidance, and connecting them with essential services. Candidates should be empathetic and possess strong communication skills. This position offers a 4-week rolling rota, earning £13.45 per hour, with opportunities for permanent roles in the future.

Benefits

Real Living Wage

Opportunity for permanent role

Supportive team environment

Qualifications

• Experience in homelessness, support work, mental health, or similar environments.
• Full UK driving licence and access to own vehicle.
• Enhanced DBS on the Update Service.

Responsibilities

• Engaging with rough sleepers through assertive outreach.
• Offering guidance and emotional support.
• Working with partners to secure accommodation.
• Supporting access to healthcare and benefits.
• Keeping accurate records and improving services.

Skills

Empathy

Resilience

Motivation to make a difference

Strong communication skills

Advocacy skills

Flexibility

Job description

Homelessness Outreach Worker - Newport

Newport

40 hours per week - Ongoing Temporary Contract, approx. 3 months but could go on longer.

£13.45 per hour (Real Living Wage)

4-week rolling rota, 1 weekend per month

As winter approaches and temperatures drop, the need for compassionate, proactive outreach support is more crucial than ever. We're looking for someone who shares a deep commitment to helping others – someone who believes in dignity, hope, and opportunity for every person.

In this vital front‑line role, you'll support individuals who are rough sleeping across Newport, helping them access safe accommodation and essential services. You'll build trusting relationships, deliver person‑centred interventions, and advocate for people at a time when they need it most.

What you'll be doing

• Engaging with rough sleepers across the community through assertive outreach
• Offering guidance and emotional support to help individuals move away from rough sleeping
• Working collaboratively with partners to secure emergency and longer‑term accommodation
• Supporting people to access healthcare, benefits, and support networks
• Keeping accurate records and contributing to ongoing service improvements

What we're looking for

• Empathetic, resilient, and motivated to make a difference
• Experience in homelessness, support work, mental health, or similar environments
• Strong communication and advocacy skills
• Ability to work flexibly as part of a rota‑based team
• Full UK driving licence and access to own vehicle (work related mileage paid)
• Enhanced DBS on the Update Service

Shift pattern

You'll work on a 4‑week rolling rota:

• Week 1: 8:00 am – 4:00 pm
• Week 2: 11:00 am – 8:00 pm
• Week 3: 9:00 am – 5:00 pm
• Week 4: 9:00 am – 5:00 pm

1 weekend per month – with alternate weekdays off in return.

Why join?

Make a genuine social impact during the toughest time of year

Join a values‑driven team committed to care, respect, and transformation

Earn the Real Living Wage

Opportunity to apply for an upcoming permanent role while in post

If you're ready to be the difference between someone sleeping rough and finding safety tonight – we'd love to hear from you. Contact Keeran @ Moxie People or apply directly through this advert.

Apply today and help bring warmth, hope, and support to those who need it most this winter.