Homeless Prevention Visiting Officer

Carrington West; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local authority in South London is seeking a dedicated Homeless Prevention Visiting Officer to join their Housing Solutions team. This vital role involves working with residents at risk of homelessness, conducting home visits, and developing tailored housing plans according to the Homelessness Reduction Act 2017. Strong knowledge of housing legislation and experience with vulnerable clients are essential for success in this position.

Qualifications

• Solid understanding of housing and homelessness legislation.
• Proven experience working with diverse and vulnerable clients.
• Ability to manage and assess complex caseloads.

Responsibilities

• Carry out home visits to assess needs.
• Develop personalised housing plans.
• Manage a complex caseload and provide expert advice.

Skills

Understanding of housing legislation

Experience with vulnerable clients

Ability to work under pressure

Job description

A dynamic South London local authority is seeking a dedicated Homeless Prevention Visiting Officer to join their Housing Solutions team. In this vital frontline role, you will work directly with residents at risk of losing their homes – carrying out home visits to assess needs, conduct detailed housing needs assessments, and develop personalised housing plans in line with the Homelessness Reduction Act 2017 and best practice.

Responsibilities

• Carry out home visits to assess needs and understand individual circumstances.
• Develop personalised housing plans in line with HRA 2017, associated guidance and best practice.
• Manage a varied and complex caseload, providing expert advice, advocacy, negotiation and mediation to help residents sustain their housing.
• Where prevention or relief isn't possible, assess homelessness applications under Part VII of the Housing Act 1996 and communicate outcomes clearly and sensitively.

Qualifications

• Solid understanding of housing and homelessness legislation, housing management and allocations.
• Broad knowledge of the housing and support needs of homeless individuals, applicants and tenants.
• Proven experience working with diverse and vulnerable clients in a housing or homelessness environment.
• Ability to work effectively under pressure within a multi-disciplinary team to deliver a high-quality service.
• Experience achieving performance targets, handling public enquiries and complaints, and providing accurate housing advice.

How to Apply

If you are interested in this role and meet the criteria above, please send your application today. If you have any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful.