Homefinder Review Officer

Mansfield District Council; Mansfield; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local government authority is seeking a Homefinder Review Officer to manage Homefinder appeals and support housing data requests. The role requires excellent customer service skills, strong written communication, and organizational skills to coordinate responses efficiently. This fixed-term position offers a salary of £26,403 - £28,142 per annum with generous holiday benefits. Suitable candidates will undergo a Basic DBS check. Closing date for applications is 4 January 2026.

Benefits

Generous holiday entitlement (up to 37 days per year)

Local Government pension

Responsibilities

• Respond to Homefinder appeals in accordance with the Homefinder policy.
• Support the service with data requests from the regulator of social housing.
• Co-ordinate the void process for the Housing Needs service.

Skills

Excellent customer service skills

Excellent written communication

Highly organised

Motivated

Creative approach to service delivery

Job description

Homefinder Review Officer

£26,403 - £28,142 per annum

Fixed Term Contract for 12 months

Mansfield is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 37 days per year and Local Government pension.

The Housing Needs service is recruiting to the post of Homefinder Review Officer to work within the Homefinder service. You will play a key role in responding to Homefinder appeals in accordance with the Homefinder policy. This role will also support the service with responding to data requests from the regulator of social housing and effectively co‑ordinating the void process for the Housing Needs service.

You will have excellent customer service skills and an excellent written skill for responding to customers.

You will also be highly organised and motivated with a creative approach to service delivery.

For further details about the role contact Elinor Brophy on 07395283407.

The successful candidate will be required to undertake a Basic DBS check.

To apply, please visit: www.mansfield.gov.uk

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Closing date: 4 January 2026

Interview dates: 14 January 2026

Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.