Home Moves Plus Officer

Brackenberry Limited; Taunton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local employment agency is seeking a Home Moves Plus Officer for a 2.5-month contract in Taunton, UK. The role involves delivering a grant-funded project aimed at optimizing social housing allocation by supporting tenants with relocations. Candidates need to possess comprehensive knowledge of housing policies, strong documentation skills, and be ready to start immediately. This position offers an hourly rate of £13.47–£17.82 and meets local housing management objectives.

Qualifications

• Good general education with evidence of professional development.
• Extensive knowledge of social housing allocations and lettings policies.
• Understanding of housing law and best practices in tenancy management.

Responsibilities

• Determine tenant eligibility for financial incentives and support.
• Complete all relevant housing documentation accurately and on time.
• Ensure housing management systems are updated with tenancy changes.

Skills

Detailed knowledge of housing policies

Working knowledge of Microsoft Office

Knowledge of demographics of housing tenants

Education

GCSE standard education including English and Mathematics

Tools

Open Housing System

Homefinder Somerset

Job description

We are working closely alongside with a local authority in Somerset to assist with the appointment of a Home Moves Plus Officer on a 2.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.47–£17.82 per hour

Summary

The Home Moves Plus (HMP) Officer is responsible for the successful delivery of the grant‑funded Home Moves Plus Project. The core purpose of this role is to reduce the number of under‑occupied social housing properties within Somerset Council’s stock in the Taunton and Wellington areas. This role involves proactively engaging with tenants and offering tailored support, advice, and financial incentives (including Transfer Removal Grants) to facilitate their move into more suitable, smaller accommodation. By freeing up much‑needed larger homes, the HMP Officer directly contributes to reducing housing waiting lists, alleviating overcrowding, and mitigating the local impact of projects such as Hinkley Point C. The role is vital in enabling the Council to achieve long‑term financial savings and manage its housing stock effectively in line with local priorities.

Responsibilities

• Determine tenant eligibility and entitlement to financial incentives, support, and assistance offered under the Transfer Removal Grant scheme, ensuring all internal financial processes are rigorously followed.
• Responsible for the accurate and timely completion of all relevant documentation, including housing register application forms, tenancy agreements, tenancy termination forms, grant/tenant incentive forms, and welfare benefit change of circumstances forms.
• Ensure the housing management system (including Open Housing, Homefinder Somerset, and Choice Based Lettings) is accurately updated with all changes to tenancies, grant awards, and case progress.
• Ensure Key Performance Indicators (KPIs) are met around the creation of bed spaces and the number of stakeholders successfully supported.
• Report concerns relating to the safeguarding of children, young people, or vulnerable adults in accordance with agreed procedures, and co‑operate with key partners and the police to deter anti‑social behaviour.
• Ensure all activities are statutory and regulatory compliant, adhering to the Regulator of Social Housing Standards (including Tenancy, Safety and Quality, and Neighbourhood standards) and the 1985 Housing Act.

Essentials

• Good general standard of education (minimum to GCSE standard or equivalent, including English and Mathematics). Evidence of continuing professional skills development.
• Detailed and extensive professional and technical knowledge of allocations and lettings policy and practice within social housing.
• Detailed knowledge of wider housing management policy, housing law, and best practice relating to neighbourhood and tenancy management.
• Working knowledge of Microsoft Office and experience using housing applications (Open Housing System, Homefinder Somerset, Home Swapper, etc.).
• Knowledge of the demographics of housing tenants and sub‑regional impacts (e.g., Hinkley Point C) on properties for letting and homelessness.

Important

You should be available to work immediately or at a short notice.
You should have right to work in U.K.

Disclaimer

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary; however, opening assignments can be extended by clients on a longer‑term basis and can sometimes become permanent.

Additional Requirements

We will interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. If the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.