Home Manager

Gainford Care Homes Ltd; Pity Me; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent care provider in the UK is seeking a HOME MANAGER to oversee daily operations of a care home. The role involves managing staff, ensuring regulatory compliance, and fostering relationships with external professionals to deliver quality care. Candidates should have relevant managerial qualifications and experience in the care sector. This position requires leadership and excellent communication skills.

Benefits

Health insurance

Competitive salary

Professional development opportunities

Qualifications

• Experience in managing a care home is essential.
• Strong understanding of regulatory and Health and Safety requirements.
• Ability to build relationships with external professionals.

Responsibilities

• Oversee daily care home operations.
• Manage staffing and ensure compliance with care standards.
• Handle financial accountability and budgeting.

Skills

Management skills

Communication skills

Leadership skills

Emotional intelligence

Education

Relevant managerial qualifications

Tools

Care management software

Job description

Job Title

HOME MANAGER

Responsible to

BOARD OF DIRECTORS, OPERATIONS DIRECTOR AND AREA MANAGEMENT

Job Summary

Managing the day-to-day duties and administrative tasks of a Care Home providing both Nursing and Residential Care. To build relationships with external professionals ensuring the best quality of care is delivered to service users in the home. Manage the home efficiently and effectively whilst meeting all regulatory and Health and Safety requirements. Ensure Company policy and Procedures are implemented, monitored and maintained. You are responsible for all aspects of your care home and staffing 24 hours per day, 365 days per year. During annual leave and sickness you must ensure this responsibility is passed onto your deputy.

Principal Responsibilities

Resident Care

• To assess whether or not the home is able to meet the personal care needs of any prospective resident.
• To ensure adequate arrangements for the introduction and reception of new residents are made.
• To ensure emotional, spiritual, medical and material needs of the residents are recognised, assessed, and met.
• To encourage the resident or relative, where the resident may not have capacity, in taking decisions in matters that may affect their lifestyle.
• To make or contribute to the assessment of the needs of each resident in conjunction with the resident, relevant professional agencies, and where appropriate, the resident’s family, and to develop a care plan which provides a satisfactory quality of life for that person. To encourage the family to be involved with the plan, using company documentation (no changes to be made to company documentation without prior consent).
• To promote relationships that would enable each resident to participate in the life of the local community to the maximum of their ability.
• To implement and monitor nursing care procedures in accordance with company policy and recognised professional standards.
• To ensure the provision of health care arrangements that may include the ordering, recording, and where appropriate, the administration of prescribed medication.
• To investigate complaints and take appropriate action in accordance with company policy; to notify Area Management of any complaint in order for them to give support with a response. Complaints are to be managed in line with policy (letter should go out stating acceptance of complaint allowing 28 days to investigate). No response to be sent out prior to review and approval.
• To ensure the provision of care including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the G.P.

Staff Matters

• Managing work teams and Nursing Staff
• To recruit, appoint and deploy nursing, care staff and ancillary staff, ensuring that the home is staffed safely at all times.
• In the event of staff sickness/absence or other duties Nursed may be required to cover Nurse Duties and Non-Nurse Managers may be required to cover Senior Care Duties. Back to work interviews must be completed after any sickness to ensure. Head Office are to be notified of any member of staff with poor attendance.
• To maintain a professional relationship with all employees within the home.
• To ensure that there is good communication with and between staff and to arrange and participate in staff meetings.
• To ensure that effective induction, supervision and assessment of staff is carried out and that the training needs are identified and met. Ensure each staff member has up to six supervisions per year, and an appraisal after one year’s employment.
• To ensure that employment protection legislation is implemented.

Domestic Management

• Responsible for the efficient running of the domestic aspects of the unit, which includes planning menus with Service Users and staff, ensuring dietary needs are met, maintaining good standards of food presentation, ordering supplies, maintaining good standards of hygiene and cleanliness.
• Manager should check Kitchen and Domestic ordering to ensure they are not overstocking to prevent food going out of date.

Financial Accountability

• To manage costs in line with occupancy (i.e., staffing).
• To maintain records pertaining to any financial transactions.
• Maximise income for the home.

Premises

To ensure contingency planning is both in place and kept up to date.

Records

• To ensure that all records and notifications required by the Care Quality Commission and the Registered Local Authority are completed and submitted in line with regulatory requirements.
• In your absence a member of staff is appointed as responsible to ensure that notifications are dealt with appropriately.
• Information governance is maintained at all times within the homes.
• Gainford documentation must be used at all times and are not to be altered under any circumstances within the home.

Market the Home

• Promote the home within the local community.
• Communicate all vacancies to both Local Authorities and CCG.
• Promote all events by sending to the company’s media team.
• Monitor the environment on a daily basis ensuring first impressions are maintained at all times.
• Ensure all empty bedrooms are dressed ready to show potential residents. DO NOT store any items in bedrooms or bathrooms, including furniture, wheelchairs, or archiving.

Safeguarding Adults

• To promote the Company’s ‘zero tolerance on abuse’ policy.
• Report suspected abuse in line with Local Safeguarding Board and appropriate other agencies.

This job description is not exhaustive and may be amended to meet changing needs.