Home Library Service Officer (part-time 18 hours)

Barnet Council; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local governmental organization in Greater London is seeking to fill a position providing an efficient Home Library Service. The role involves supervising volunteers and managing relationships with key stakeholders. Ideal candidates will have excellent customer service skills and an understanding of library services. This position offers 31 days of annual leave, pension scheme benefits, and work-life balance options, including hybrid working arrangements.

Benefits

31 days annual leave, plus public and bank holidays.

Access to the Local Government Pension Scheme.

Work‑life balance options.

Lifestyle discounts.

Broad range of payroll benefits.

Excellent training and development opportunities.

Employee well‑being training programs.

Qualifications

• Experience of delivering excellent customer service.
• Knowledge of the range of services offered at libraries.
• Understanding of safeguarding practice.
• Ability to work independently and co‑operatively.
• Ability to deal with a range of issues in a polite and sensitive manner.

Responsibilities

• To provide an efficient and effective service from the Home Library Service.
• To supervise Home Library Service volunteers.
• To maintain day‑to‑day relationships with key Home Library Service partners and stakeholders.

Job description

Job Description

Job Description

About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About The Role

• To provide an efficient and effective service from the Home Library Service under the direction of the ALCSM and LCSM for the relevant locality.
• To supervise Home Library Service volunteers.
• To maintain day‑to‑day relationships with key Home Library Service partners and stakeholders.

Please click here to download the Job description for this role.

About You

• Experience of delivering excellent customer service.
• Knowledge of the range of services offered at libraries.
• Understanding of safeguarding practice.
• Ability to work independently and co‑operatively.
• Ability to deal with a range of issues in a polite and sensitive manner.

What We Offer

• 31 days annual leave, plus public and bank holidays.
• Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents.
• Work‑life balance options may include hybrid working, flexitime, job share, home working, part‑time.
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more.
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership.
• Excellent training and development opportunities.
• Employee well‑being training programs including confidential employee assistance.

How To Apply

Read the job description and person specification before clicking Apply to commence the online application form. If you would like any further information about the role before applying, please contact [e-mail].

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds.

Barnet Council embraces all forms of flexible working (including part‑time, compressed hours, and hybrid working) and is committed to offering employees a healthy work‑life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply.

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.

Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the e‑mail account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.