Home Comfort Advisor

Airplus; Cockermouth; On-site; GBP 50,000 - 100,000; Full time

Job summary

A residential services provider is hiring a dynamic Home Comfort Advisor in Cockermouth to drive sales and enhance customer satisfaction. Applicants need a strong sales track record, with training provided for industry newcomers. The role includes customer interactions, follow-ups for satisfaction, and solution-building. Benefits include paid vacation, commissions, and health coverage.

Benefits

Paid vacation

Commission and bonuses

Company-provided vehicle

Health benefits

401(k) match

Qualifications

• Proven history of achieving and exceeding sales goals.
• Outstanding ability to build and maintain strong relationships with customers.

Responsibilities

• Interact with new and current customers to enhance their home comfort.
• Communicate solutions for savings on utilities and repairs.
• Conduct follow-up calls for customer satisfaction.

Skills

Sales goal achievement

Customer relationship building

Proficiency with PC and sales tools

Ability to travel

Job description

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Job Type: Full-time

Description

Home Comfort Advisor / Outside Sales Professional

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

Are you ready to be part of something bigger! M.E. Flow, a Southern Home Services Company, is looking for a dynamic Home Comfort Advisor / Outside Sales Professional to join a thriving business that believes in work‑life balance and cares about you!

About This Role

Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you’re enthusiastic about making an impact and earning over $100K in your first year, we want you on our team!

We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work‑life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top‑notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers’ homes.

In This Role, You Will Be Responsible For

• Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life.
• Efficiently communicating during in‑home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.
• Conducting follow‑up calls to ensure 100% satisfaction and generate a future referral base.
• Additional duties as assigned.

Required Qualifications

• A proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results.
• Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty.
• Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness.
• Willing and able to travel to customer locations for in‑person meetings, providing personalized service and fostering direct connections.
• Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities.

Preferred Qualifications

• Minimum of 3 years of business to consumer sales – prior industry experience not required.
• Strong drive to sell to customers and help solve their needs.

The Physical Requirements Of This Job Include

• Perform work while sitting and/or standing at an individual work station or office.
• Communicate verbally via phone or other communication device.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to type, handle or feel objects or controls; reach with hands and arms.
• Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
• Work is usually performed in an indoor office environment.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits

• Paid vacation
• Paid training
• Reliable, year‑round work
• Limitless commission, monthly bonuses, periodic spiff, commissions contests
• Weekly paychecks
• Employee discounts
• Company‑provided vehicle
• Paid Time Off and Paid Holidays
• Comprehensive medical, dental and vision benefits
• Company matched 401(k)
• Advertised pay is average of Home Comfort Advisors commission pay

This is an exempt position.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.