Home Care Broker - Home First

Leicestershire County Council; England; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A local authority in the United Kingdom is seeking dedicated Care Brokers to source care services. The role requires organizational and communication skills, with responsibilities including maintaining relationships with care providers and ensuring accurate record-keeping. This position offers a hybrid working model and a fixed-term contract of 2 years. The salary range is £26,832 - £28,146 per annum, pro rata for part-time.

Qualifications

• Respond to requests from commissioners to find suitable community care service options.
• Maintain regular contact with care providers and keep knowledge of service capacity up to date.
• Ensure all information related to the placement of care is accurately recorded.

Responsibilities

• Source and facilitate the setup of care support services.
• Contribute to a local knowledge base of care services.
• Monitor supply and demand issues and liaise with commissioners.

Skills

Community care knowledge

Organizational skills

Communication skills

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Worker Category: Hybrid worker

Working Hours: 37 Hours Per Week

Contract Type: Fixed Term (2 Years)

Closing Date: Monday 17th November 2025

Salary: Grade 7 - £26,832 - £28,146 per annum (pro rata for part-time)

Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?

About the Role

We are seeking dedicated and organised Care Brokers to join our team. The successful candidate will be responsible for sourcing and facilitating the setup of care support services for users on a managed service. You will contribute to a local knowledge base of care services and ensure that all information is maintained and recorded appropriately within IT systems.

About You

To apply for the Care Broker post, you must:

• Respond to requests from commissioners to find suitable community care service options, maintain regular contact with care providers and keep knowledge of service capacity up to date.
• Place orders for care services with providers and supply them with all necessary information.
• Ensure all information related to the placement of care is accurately recorded.
• Monitor supply and demand issues within a specified locality and liaise with commissioners and providers to ensure priority needs are met.
• Report any concerns about the quality or availability of service provision to the Quality and Contracts Team.
• Maintain accurate records and adhere to relevant policies and procedures.
• Work effectively as a member of the Brokerage Support Team and provide cover for absent colleagues and attend team meetings and supervision sessions constructively.

We would also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\'s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Sharon Wilkinson - Strategic Service Manager

Telephone: [phone]

Email: [e-mail]

Or

Jenny Pick - Strategic Service Manager

Telephone: [phone]

Email: [e-mail]

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You\' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click Apply Now. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You\' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support

By applying for this post, you agree to our Terms and Conditions.