Home Care Broker Home First

Nottingham City Council, Leicestershire County Council, East Midlands Group; Blaby; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A public sector organization in the UK is seeking a dedicated Care Broker to source and facilitate care support services. The ideal candidate will manage service records, liaise with care providers, and ensure quality service delivery. This role offers hybrid working capabilities and opportunities for flexible working arrangements. Salary ranges from £26,832 to £28,146 annually, based on experience.

Qualifications

• Must have experience in senior care and working with developmental disabilities.
• Proficient in computer skills relevant to care management.
• Strong writing skills for documentation.

Responsibilities

• Sourcing care support services for users.
• Maintaining contact with care providers and updating capacity knowledge.
• Recording all information accurately within IT systems.
• Liaising with commissioners and providers to meet priority needs.
• Monitoring supply and demand for services.

Skills

Senior Care

Developmental Disabilities Experience

Behavior Management

Computer Skills

Caregiving

Home Care

Copywriting

Child Protective Services

Medication Administration

Social Work

Writing Skills

Addiction Counseling

Job description

Leicestershire County Council

County Hall, Glenfield, Leicester LE3 8RA

Worker Category: Hybrid worker

Working Hours: 37 hours per week

Contract Type: Fixed Term (2 Years)

Salary: Grade per annum (pro rata for part-time)

Closing Date: 16th November 2025

About the Role

We are seeking dedicated and organised Care Brokers to join our team. The successful candidate will be responsible for sourcing and facilitating the setup of care support services for users on a managed service. You will contribute to a local knowledge base of care services and ensure that all information is maintained and recorded appropriately within IT systems.

To apply for the Care Broker post you must :

• Respond to requests from commissioners to find suitable community care service options maintain regular contact with care providers and keep knowledge of service capacity up to date.
• Place orders for care services with providers and supply them with all necessary information.
• Ensure all information related to the placement of care is accurately recorded.
• Monitor supply and demand issues within a specified locality and liaise with commissioners and providers to ensure priority needs are met.
• Report any concerns about the quality or availability of service provision to the Quality and Contracts Team.
• Maintain accurate records and adhere to relevant policies and procedures.
• Work effectively as a member of the Brokerage Support Team and provide cover for absent colleagues and attend team meetings and supervision sessions constructively.

We would also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home / remote working etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed above. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion please contact:

Sharon Wilkinson – Strategic Service Manager

Telephone: 0

Email: Or

Jenny Pick – Strategic Service Manager

Telephone: 0

Email: Or

Equal Opportunities

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds. We particularly welcome applicants from ethnically diverse and LGBTQ communities and people with disabilities. Applicants with a disability who meet the criteria listed above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click Apply Now. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post please contact our Employee Service Centre. By applying for this post you agree to our Terms and Conditions.

Key Skills

• Senior Care
• Developmental Disabilities Experience
• Behavior Management
• Computer Skills
• Caregiving
• Home Care
• Copywriting
• Child Protective Services
• Medication Administration
• Social Work
• Writing Skills
• Addiction Counseling

Employment Type: Full-Time

Experience: years

Vacancy: 1

Yearly Salary: 26832 - 28146