Home-Based IT Field Engineer for North Manchester Schools

Serata Search (UK) Ltd; Remote; GBP 30,000 - 36,000; Full time

Job summary

A leading educational trust is seeking an experienced IT FIELD ENGINEER to provide IT support across multiple schools in North Manchester. The role involves handling 1st and 2nd line IT issues, installing and maintaining technical systems, and ensuring excellent client relationships. Ideal candidates will possess strong technical knowledge, especially with Windows Server and Office 365, and have a background in the education sector. Competitive salary and benefits offered.

Benefits

Medical care

Training and development opportunities

Qualifications

• Experience in 1st and 2nd line IT support, ideally with field experience.
• Background in the education sector is preferred.
• Strong technical knowledge across various IT systems.

Responsibilities

• Provide planned and reactive IT support to schools.
• Install and maintain software, hardware, and accessories.
• Develop client relationships and handle technical support issues.

Skills

1st and 2nd line IT support

Field experience

Great communication skills

Client relationship management

Tools

Windows Server 2008 – 2016

Active Directory

DNS and DHCP

Windows 7 – 10

Office 365

Job description

A leading educational trust is seeking an experienced IT FIELD ENGINEER to provide IT support across multiple schools in North Manchester. The role involves handling 1st and 2nd line IT issues, installing and maintaining technical systems, and ensuring excellent client relationships. Ideal candidates will possess strong technical knowledge, especially with Windows Server and Office 365, and have a background in the education sector. Competitive salary and benefits offered.