Home-Based Housing Officer: Tenancy, ASB & Arrears Lead

bpha; Weston Green; Remote; GBP 36,000; Full time

Job summary

A leading housing organization in the United Kingdom is seeking an experienced individual for a home-based housing management role. The position focuses on delivering high-quality tenancy services, effectively managing rent arrears, and tackling anti-social behaviour. The ideal candidate will have experience in social housing and excellent customer service skills. The role offers competitive salary, pension scheme, and various wellbeing services.

Benefits

Competitive salary including car allowance

28 days holiday plus Bank Holidays

Generous contributory pension scheme

Private health care

Life assurance

Wellbeing services access

Discounted gym membership

Qualifications

• Experience in housing or tenancy management within a social housing setting.
• Strong understanding of ASB legislation and best practices.
• Proven ability to manage rent arrears effectively.

Responsibilities

• Taking ownership of rent collection and arrears management.
• Managing ASB cases effectively and sensitively.
• Conducting regular estate inspections and monitoring services.

Skills

Housing management experience

Understanding of ASB legislation

Rent arrears management

Customer service skills

Problem-solving skills

Job description

A leading housing organization in the United Kingdom is seeking an experienced individual for a home-based housing management role. The position focuses on delivering high-quality tenancy services, effectively managing rent arrears, and tackling anti-social behaviour. The ideal candidate will have experience in social housing and excellent customer service skills. The role offers competitive salary, pension scheme, and various wellbeing services.