Home-Based Field Officer: TV Licence Compliance & Outreach

Capita plc; Remote; GBP 32,000; Full time

Job summary

A leading service organization is seeking a Television Licence Field Officer in Peacehaven to conduct customer visits on compliance with TV licence legislation. You'll travel within your region, helping clients understand their options and recording visit details. This role offers a competitive salary and benefits, including a company car or allowance, and opportunities for professional development. Ideal for candidates from diverse backgrounds seeking customer service roles.

Benefits

Company car or £3,700 allowance

23 days holiday (rising to 29)

Paid volunteering days

Company matched pension

Life assurance

15 weeks parental leave

Voluntary retail discounts

Access to salary before payday

Qualifications

• Ability to visit multiple locations daily.
• Previous experience not essential; diverse backgrounds valued.
• Excellent communication skills are a common requirement.

Responsibilities

• Conduct door-to-door visits to properties without a TV licence.
• Record visit details and complete daily timesheets.
• Sell the benefits of licence payment schemes.

Skills

Strong interpersonal and communication skills

Excellent standard of verbal and written English

Physically mobile

Education

Full UK Driving Licence

Job description

A leading service organization is seeking a Television Licence Field Officer in Peacehaven to conduct customer visits on compliance with TV licence legislation. You'll travel within your region, helping clients understand their options and recording visit details. This role offers a competitive salary and benefits, including a company car or allowance, and opportunities for professional development. Ideal for candidates from diverse backgrounds seeking customer service roles.