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Home-Based Field Officer: TV Licence Compliance & Outreach

Capita plc

Remote

GBP 32,000

Full time

11 days ago

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Job summary

A leading service organization is seeking a Television Licence Field Officer in Peacehaven to conduct customer visits on compliance with TV licence legislation. You'll travel within your region, helping clients understand their options and recording visit details. This role offers a competitive salary and benefits, including a company car or allowance, and opportunities for professional development. Ideal for candidates from diverse backgrounds seeking customer service roles.

Benefits

Company car or £3,700 allowance
23 days holiday (rising to 29)
Paid volunteering days
Company matched pension
Life assurance
15 weeks parental leave
Voluntary retail discounts
Access to salary before payday

Qualifications

  • Ability to visit multiple locations daily.
  • Previous experience not essential; diverse backgrounds valued.
  • Excellent communication skills are a common requirement.

Responsibilities

  • Conduct door-to-door visits to properties without a TV licence.
  • Record visit details and complete daily timesheets.
  • Sell the benefits of licence payment schemes.

Skills

Strong interpersonal and communication skills
Excellent standard of verbal and written English
Physically mobile

Education

Full UK Driving Licence
Job description
A leading service organization is seeking a Television Licence Field Officer in Peacehaven to conduct customer visits on compliance with TV licence legislation. You'll travel within your region, helping clients understand their options and recording visit details. This role offers a competitive salary and benefits, including a company car or allowance, and opportunities for professional development. Ideal for candidates from diverse backgrounds seeking customer service roles.
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