Home Admissions Advisor

The Cinnamon Care Collection; Netley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care home organization in Netley is looking for a Home Admissions Advisor to enhance sales and marketing efforts. The role involves managing daily operations, maintaining client outreach, and meeting revenue targets. The ideal candidate should be proactive, confident, and possess excellent communication skills. Experience in sales and marketing is advantageous. This full-time position offers a competitive salary with additional benefits and the opportunity to work in a supportive environment.

Benefits

Competitive Salary

Commission

Company benefits

Qualifications

• Decisive and self-motivated individual required.
• Ability to prioritize workload.
• Experience in sales and marketing preferred.

Responsibilities

• Manage sales and marketing activities within the home.
• Coordinate input from team members for marketing efforts.
• Update sales activity database and produce reports.

Skills

Excellent communication skills

Sales and marketing skills

Ability to work under pressure

Proactive and flexible approach

Job description

Home Admissions Advisor

Competitive Salary (D.O.E) plus commission and company benefits.

Full Time Hours.

Top 20 Care Home Group 2025!

Awarded ‘One Of The UK's Best Companies To Work For’.

Netley Court Residential Care Home

Netley Court is a purpose-built 65 bedded residential care home set in the heart of the village of Netley Abbey caring for dementia and residential residents.

Position Summary

We are looking for an ambitious, dedicated and compassionate sales person to join the team at Netley Court. You will ensure the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue.

The HAA will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection.

Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.

Main Responsibilities

• Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
• Co‑ordinate input from all team members.
• Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
• Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
• Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
• Record and follow up sales leads to ensure sales targets are met.
• Ensure that all reports are prepared within the required timescale and are accurate.
• Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
• Develop new contacts and maintain regular and close contacts with all key care influences.
• Identify new sales opportunities and ensure that, where possible, these come to completion.
• Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.

Person Specification

• This role involves working very closely with the General Manager. You will need to be decisive, self‑motivated, proactive, flexible and adaptable.
• Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure.
• The ability to communicate and manage interpersonal relationships, including influencing skills is essential.