Home Administrator

HC-One Ltd; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care home provider in Newcastle upon Tyne is seeking a Home Administrator to manage administrative processes and support the home manager. The ideal candidate will have qualifications in IT and Administration, strong Microsoft Office skills, and experience in a busy office. Responsibilities include maintaining financial records, processing payroll, and ensuring resident wellbeing through excellent administrative support. The role offers competitive benefits, including paid DBS, pension scheme, and opportunities for learning and development.

Benefits

Paid Enhanced DBS/PVG

Free uniform

Nutritious meal during shifts

Company pension scheme

28 days annual leave

Group life assurance cover

Wagestream - financial wellbeing access

Award-winning learning and development

GP online consultation access

Colleague discounts

Employee Assistance Programme

Recognition schemes

Refer a friend scheme

Qualifications

• Experience providing administrative or secretarial support in a busy office.
• Commitment to safeguarding and resident wellbeing.
• Ability to manage financial records and prepare reports.

Responsibilities

• Manage administrative systems and processes to support the Home Manager.
• Maintain financial records and prepare reports.
• Process payroll and HR information through Time & Attendance system.

Skills

IT and Administration qualification (e.g., ECDL)

Strong Microsoft Office skills

Time management

Organisational abilities

Communicative and considerate attitude

Education

Qualification in IT and Administration

Job description

Overview

In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart: kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. You’ll help ensure Residents are treated with respect and dignity, and you’ll have a wonderful opportunity to give something back to those people through excellent administrative support.

As a Home Administrator this will mean managing administrative systems and processes to support the Home Manager in running services. You’ll maintain reliable financial records and prepare reports, administer the Time & Attendance system, and process payroll and HR information, always with Resident wellbeing in mind.

HC-One is looking for someone with an IT and Administration qualification, such as ECDL, and experience providing admin or secretarial support in a busy office. You’ll need strong Microsoft Office skills, time management and organisational abilities. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. When communicating with a Resident or co-worker, you’ll be truly considerate and kind.

Responsibilities

• Manage administrative systems and processes to support the Home Manager in running services.
• Maintain impeccable financial records and prepare reports.
• Administer the Time & Attendance system and process payroll and HR information.
• Ensure safeguarding awareness and reporting, with training as required.
• Participate in safeguarding training appropriate to the role and undertake additional training as needed.
• Provide full training support and contribute to continuous improvement in administrative services.

Qualifications

• IT and Administration qualification (e.g., ECDL) and admin/secretarial experience in a busy office.
• Strong Microsoft Office skills, time management and organisational abilities.
• Commitment to safeguarding and resident wellbeing.

Benefits

• Paid Enhanced DBS/PVG
• Free uniform
• Hourly rate is subject to experience and qualifications
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications
• GP online – around the clock GP consultation via an app (for you and your children under 16)
• Opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Colleague discounts – access to over 1600 high street discounts
• Wellbeing – 24/7 confidential Employee Assistance Programme for you and your family
• Recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• Refer a friend scheme of up to £1000 per referral (role depending)

We are committed to providing the quickest possible turnaround from offer to day one and to supporting current and future Colleagues to be their true selves. We prioritise inclusive working practices and invite applicants from all backgrounds into the HC-One family.