Hollister - Key Lead, Westfield Stratford

Hollister Co. Stores; Greater London; On-site; GBP 100,000 - 125,000; Part time

Job summary

A popular retail brand in Greater London is seeking a Key Lead who will ensure customers receive a quality in-store experience. The Key Lead will act as a Floor Supervisor, guiding Brand Reps and Stock Associates while supporting daily sales and overall store performance. Candidates should have at least 1 year of retail experience and a High School Diploma is preferred. This position offers flexible hours and opportunities for career advancement.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Qualifications

• At least 1 year of retail experience preferred.
• No supervisory management experience required.

Responsibilities

• Supervise daily store operations as the Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Adaptability / Flexibility

Fashion Trend Knowledge

Multi-Tasking

Education

High School Diploma / G.E.D. equivalent

Job description

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

• Education- High School Diploma / G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred
• Supervisor / Managerial Experience- No supervisory / management experience is required

What it Takes

• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability / Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

What You’ll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU
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Abercrombie & Fitch Co. is an Equal Opportunity employer