Hollister Co. - Assistant Manager, Churchill Square

Abercrombie and Fitch Co.; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global specialty retailer is seeking an Assistant Manager to drive sales and oversee store operations in Brighton, UK. This role involves analyzing business performance, delivering exceptional customer service, and leading team development. Ideal candidates will possess a Bachelor's degree or supervisory experience, fluency in English, and a passion for fashion. You will receive opportunities for growth and a comprehensive benefits package, including bonuses and paid time off.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance (Available)

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development opportunities

Opportunities for Career Advancement

Qualifications

• Bachelor’s Degree or one year of supervisory experience in a customer-facing role.
• Fluency in English.
• Strong problem-solving skills.
• Ability to show up in a fast-paced and challenging environment.
• Team building skills.
• Self-starter.
• Drive to achieve results.
• Multi-tasking.
• Fashion interest & knowledge.

Responsibilities

• Drive sales results by analyzing the business and providing best-in-class customer service.
• Oversee daily store operations including opening and closing routines.
• Drive efficiency in all store processes.
• Leverage creative expertise through floorset updates and styling recommendations.
• Serve as talent leaders, driving recruiting, training, engagement, and development.

Skills

Fluency in English

Strong problem-solving skills

Team building skills

Self-starter

Ability to show up in a fast-paced environment

Fashion interest & knowledge

Multi-Tasking

Education

Bachelor’s Degree or one year of supervisory experience

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge, and serve as talent leaders, driving recruiting, training, engagement and development. They are expected to show up, bringing their best selves every day, and will have the opportunity to grow into future leaders of the store organization.

What You’ll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication

Qualifications

• Bachelor’s Degree or one year of supervisory experience in a customer‑facing role
• Fluency in English
• Strong problem‑solving skills
• Ability to show up in a fast‑paced and challenging environment
• Team building skills
• Self‑starter
• Drive to achieve results
• Multi‑Tasking
• Fashion interest & knowledge

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year
• Merchandise Discount
• Private Medical Insurance (Available)
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development opportunities
• Opportunities for Career Advancement (promote from within)
• A Global Team of People Who’ll Celebrate you for Being YOU

*pending completion of 90 day probationary period

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity employer.