Hollister CO. - Assistant Manager, Braintree Village

ABERCROMBIE AND FITCH; Braintree; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading global retailer seeks an Assistant Manager in Braintree. This role blends business strategy, operations, and team management, requiring a passion for fashion and a commitment to exceptional customer service. You will drive sales, oversee store operations, and develop associates in an inclusive environment. With opportunities for advancement and a supportive workplace, this position is ideal for driven individuals eager for growth.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day annually

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Career Advancement opportunities

Qualifications

• Bachelor's Degree or one year supervisory experience in a customer-facing role.
• Fluency in English and strong problem-solving skills.
• Ability to perform in a fast-paced environment.

Responsibilities

• Drive sales and enhance customer experience.
• Oversee daily store operations and manage team development.
• Lead staffing, scheduling, and payroll management.

Skills

Problem Solving

Inclusion & Diversity Awareness

Team Building

Self-Starter

Multi-Tasking

Fashion Interest & Knowledge

Education

Bachelor's Degree

Supervisory Experience

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Assistant Manager role combines business strategy, operations, creativity, and people management. They are responsible for driving sales, analyzing business performance, and providing excellent customer service. They oversee daily store operations, including opening and closing routines, and enhance store processes. They leverage creative skills through floorset updates, styling, and product knowledge. They also lead talent development, including recruiting, training, engagement, and creating an inclusive environment. Our promote-from-within philosophy offers growth opportunities into future store leadership roles.

What You'll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to perform in a fast-paced, challenging environment
• Team building skills
• Self-starter attitude
• Drive to achieve results
• Multi-tasking ability
• Fashion interest & knowledge

Additional Information

What You'll Get

As an A&F Co. associate, you'll be eligible for various benefits including:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day annually
• Merchandise Discount
• Private Medical Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Career Advancement opportunities

We celebrate individuality and promote from within. Pending the successful completion of a 90-day probationary period.

Follow us on Instagram @LIFEATANF

Note: Job offers may be contingent upon work visa requirements.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.