Holiday Retail Store Manager – Lead & Grow Sales

TUI Cruises GmbH; Bromsgrove; On-site; Full time

Job summary

A leading holiday company is seeking a Store Manager for their Bromsgrove store. You will lead a team to deliver exceptional customer service, drive sales, and create memorable holiday experiences. This role requires strong leadership skills, passion for customer service, and adaptability in a dynamic environment. If you enjoy motivating a team and achieving targets, this position offers a competitive salary and various employee benefits including commission and discounts.

Benefits

Commission and discretionary bonus schemes

Fantastic holiday benefits and discounts

Investment in development and career progression

Pension scheme and life assurance

Qualifications

• Proven passion for leading by example and delivering excellent customer service.
• Comfortable handling and prioritizing multiple tasks in a fast-paced environment.
• Skilled mentor who communicates effectively and retains talent.

Responsibilities

• Lead by example and inspire your team while managing challenges.
• Develop a proactive team that resolves questions or complaints effectively.
• Drive the team to exceed sales and service goals.

Skills

Customer service excellence

Team leadership

Sales drive

Adaptability

Effective communication

Job description

A leading holiday company is seeking a Store Manager for their Bromsgrove store. You will lead a team to deliver exceptional customer service, drive sales, and create memorable holiday experiences. This role requires strong leadership skills, passion for customer service, and adaptability in a dynamic environment. If you enjoy motivating a team and achieving targets, this position offers a competitive salary and various employee benefits including commission and discounts.