Holiday Ops Assistant — Night Shift (Stock & Deliveries)

Marks & Spencer Group; Shirley; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps our store running smoothly. The role requires night shifts (22:00–07:00) and flexibility across the store to meet retail demands.

You will handle stock, manage deliveries, and use digital tools to track movement and availability, staying fast, accurate, and customer-focused in a high-intensity environment.

Qualifications

• Must be 18 or older due to safety regulations.
• Ability to work unsociable night hours 22:00–07:00.
• Physically demanding role with fast pace.
• Willingness to work across the store and use digital tools.

Responsibilities

• Handle stock and deliveries to keep shelves full and shop floor stocked.
• Perform behind-the-scenes store operations and stock management.
• Collaborate across store functions to maintain availability and speed.

Skills

Stock management

Digital tools

Team collaboration

Flexibility

Customer service

Job description

Marks & Spencer Group is seeking a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps our store running smoothly. The role requires night shifts (22:00–07:00) and flexibility across the store to meet retail demands.

You will handle stock, manage deliveries, and use digital tools to track movement and availability, staying fast, accurate, and customer-focused in a high-intensity environment.