Holiday Ops Assistant: Customer Service & Stock (Flexible)

Marks and Spencer; Northallerton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retail company in Northallerton is seeking a Customer Assistant in Operations. In this role, you will ensure products are delivered and organized efficiently, provide excellent customer service, and maintain a neat store. The position requires teamwork, digital capabilities, and flexibility to adapt to changing needs. Ideal candidates will have strong communication skills and attention to detail.

Qualifications

• Committed to delivering excellent work with great attention to detail.
• Open to and acts upon feedback, asking for this regularly.
• Takes accountability for planning and managing own workload efficiently.

Responsibilities

• Serve our customers efficiently, both on the shop floor and at service points.
• Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
• Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

Skills

High levels of customer service

Strong communication skills

Good level of digital capability

Attention to detail

Adaptable to changing situations

Job description

A leading retail company in Northallerton is seeking a Customer Assistant in Operations. In this role, you will ensure products are delivered and organized efficiently, provide excellent customer service, and maintain a neat store. The position requires teamwork, digital capabilities, and flexibility to adapt to changing needs. Ideal candidates will have strong communication skills and attention to detail.