Holiday Home Sales Administrator

Parkdean Resorts; Bradford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading holiday park organization in Bradford is seeking a Holiday Home Sales Administrator. In this role, you will be instrumental in ensuring smooth operations within the sales office and enhancing customer experiences. Responsibilities include maintaining documentation, coordinating sales, and preparing holiday homes for handover. The ideal candidate should have strong organizational and customer service skills. This position requires weekend work and offers opportunities for personal and professional growth.

Benefits

Discount on holidays

Employee Assistance Programme

Training at Holiday Home Sales Academy

Qualifications

• Friendly and professional communication with customers.
• Ability to follow checklists and workflow processes.
• Experience working with CRM systems.

Responsibilities

• Keep the sales office tidy and friendly.
• Use checklists and track payments accurately.
• Communicate with contractors and stakeholders.

Skills

Organisational skills

Customer service

Attention to detail

Tools

Salesforce

Job description

Holiday Home Sales Administrator – Parkdean Resorts | 40 hours per week (Weekend working required)

Be part of the team bringing holiday home ownership to life! Are you the type of person who loves getting stuck into the details and making sure everything runs smoothly? At Parkdean Resorts, you’ll be the friendly, organised smile‑maker, working behind the scenes to make holiday dreams come true.

From coordinating sales and payments to ensuring holiday homes are ready to hand over, this is a role where no two days are the same. You’ll be at the centre of the action—supporting the sales team, keeping things on track, and making sure every customer experience is seamless and memorable. You’re the beating heart of the team.

If you’re a people person who thrives on organisation, we would love to hear from you!

Why Parkdean Resorts?

• The chance to develop your skills and boost your career across our 56 parks – we’ve got your back when it comes to training at our Holiday Home Sales Academy!
• Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes!
• A 50 % discount for you and a 25 % discount for friends and family when booking your holiday with us.
• A 30 % team member discount on everything from food to drinks and leisure activities.
• Score awesome discounts on meal kits, local gyms, and many other brands.
• 24/7 Employee Assistance Programme with a confidential helpline for counselling and support – because your wellbeing is our top priority.
• We celebrate our people, communities and natural environment, enhancing the amazing memories we create for many years to come.

What You Will Be Doing

• Keep the sales office tidy and friendly, and always reply to customers quickly and professionally.
• Use checklists, track payments, and flag any issues early to keep everything running smoothly.
• Work closely with Central Support to handle documents, payments and holiday home listings with care and accuracy.
• Guide private buyers from their first question to their new keys, making the experience feel easy.
• Keep stock, prices and data fresh and spot‑on in Salesforce.
• Prepare holiday homes – conversions, safety tests, clean‑up – and hand them over like a pro.
• Maintain system data integrity on the main CRM and supporting systems.
• Communicate with contractors and other business stakeholders.

Culture & Values

We don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every single day. We are Parkdean people, and we do everything we can to ensure our guests and owners can holiday like they mean it.

EEO and Accessibility

Parkdean Resorts is committed to safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to create an environment and recruitment process where people feel safe and comfortable talking about disability. For any reasonable adjustment requests, please contact Stephanie.