Holiday Food Frontline Assistant – Fast, Flexible & Digital

Marks & Spencer Plc; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of a fast-growing retailer. You’ll be a down-to-earth colleague who thrives under pressure, delivering five-star service at pace and embracing transformation.

You’ll roll up your sleeves daily, meet customer demand head-on, and confidently recommend our newest food products to customers. You’ll thrive in a high-pressure environment, stay sharp and fast when the store is busiest, and play a key role in

Qualifications

• Customer service experience is preferred.
• Ability to work in a fast-paced retail environment.
• Comfort with using digital tools and devices on the shop floor.

Responsibilities

• Assist customers with product knowledge and service on the shop floor.
• Promote and sell new food products to customers to support store targets.
• Utilise in-store digital tools to enhance the customer experience and ensure product availability.

Skills

Customer service

Team player

Digital tools

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of a fast-growing retailer. You’ll be a down-to-earth colleague who thrives under pressure, delivering five-star service at pace and embracing transformation.

You’ll roll up your sleeves daily, meet customer demand head-on, and confidently recommend our newest food products to customers. You’ll thrive in a high-pressure environment, stay sharp and fast when the store is busiest, and play a key role in