HMO Licensing Manager

Red Door Recruitment; City Of London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A growing property company in the City of London is seeking an HMO Licensing Manager to ensure properties meet licensing standards. You'll audit properties, manage a small team, and ensure compliance with safety regulations while delivering exceptional customer service. The role offers a salary of up to £50k and is office-based, working Mon-Fri, 8.30am - 5.30pm.

Qualifications

• Strong understanding of HMO licensing requirements and processes.
• Confidence in delivering exceptional customer service.
• Strong communication and organisational skills.

Responsibilities

• Auditing properties to identify licensing needs.
• Coordinating safety checks and certificates.
• Managing a team of property managers.
• Liaising with tenants and contractors.
• Overseeing remedial works and post-maintenance inspections.
• Monitoring and supporting team performance.

Skills

Understanding of HMO licensing requirements

Customer service skills

Communication skills

Organisational skills

Tools

Qube

Job description

Overview

We have an exciting vacancy for a growing property company based in Hendon. As an in-house HMO Licensing Manager, you will play a key role in ensuring properties across the lettings portfolio meet all licensing requirements. You will audit properties, liaise with the team and tenants, and oversee safety checks and remedial works to ensure compliance. You will be managing a small team of Property Managers and working closely with the wider residential team to deliver excellent service and maintain up-to-date records across systems.

What’s in it for you

• Salary: Up to £50k depending on experience
• Hours: Mon-Fri, 8.30am - 5.30pm, office based

Key responsibilities

• Auditing properties to identify licensing needs
• Coordinating safety checks and certificates
• Managing a team of property managers
• Liaising with tenants and contractors
• Overseeing remedial works and post-maintenance inspections
• Coordinating with contractors to manage maintenance and repair issues
• Handling deposit returns in line with regulations
• Managing rental arrears and resolving disputes
• Instructing eviction requests where necessary
• Monitoring and supporting team performance through regular one-to-ones
• Ensuring the business remains risk-averse and fully compliant with all relevant regulations

What the employer is looking for

• A clear understanding of HMO licensing requirements and processes is essential to ensure compliance and excellent service delivery
• Confidence in delivering exceptional customer service
• Strong communication and organisational skills to manage workload and maintain high standards
• Experience using platforms like Qube is a bonus - but we'll support you with training if needed.

Equal opportunity notice

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted