Hire & Sales Coordinator - Fast-Paced Customer Service

Pertemps Kettering; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a Customer Hire Controller to manage customer queries and ensure efficient business operations. The role demands significant experience in customer service, preferably within the construction/hire industry. Responsibilities include liaising with client depots, identifying sales opportunities, and producing performance reports. The role comes with competitive benefits, including a salary with bonus scheme, generous leave, and wellness programs.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave

Contributory Pension Scheme

Employee Welfare Fund

Health & Wellness services

Qualifications

• Significant experience working within a customer service role, preferably in the Construction/Hire industry.
• Ability to work effectively in a fast-paced environment while building strong relationships.
• Excellent administration skills with MS Office experience.

Responsibilities

• Manage customer queries and liaise with client depots.
• Identify opportunities for sales growth and manage invoice queries.
• Collate weekly KPI data and produce performance reports.

Skills

Customer service experience

Ability to build relationships

Administration skills

MS Office proficiency

Attention to detail

Job description

A leading recruitment agency in the United Kingdom is seeking a Customer Hire Controller to manage customer queries and ensure efficient business operations. The role demands significant experience in customer service, preferably within the construction/hire industry. Responsibilities include liaising with client depots, identifying sales opportunities, and producing performance reports. The role comes with competitive benefits, including a salary with bonus scheme, generous leave, and wellness programs.