Hire / Sales Controller

Selwood Ltd; Sutton-in-Ashfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pump rental solutions company in Sutton-in-Ashfield is seeking a Hire / Sales Controller. You will handle customer communications, manage paperwork, and ensure service delivery with strong organizational skills. Ideal candidates are confident with a good understanding of IT systems and possess excellent communication abilities. The role offers competitive remuneration and benefits including bonuses and a comprehensive health scheme.

Benefits

Competitive salary

Company bonus scheme

Medicash scheme

Pension scheme

25 days holiday + 8 bank holidays

Life insurance

Support for development and training

Employee assistance programme

Employee discount scheme

Employee referral scheme

Qualifications

• Confident self-starter with excellent communication skills.
• Strong administrative abilities required.
• Capacity to use various systems and Microsoft Office applications.

Responsibilities

• Deal with inbound calls and emails, resolving enquiries.
• Prioritise workload and meet daily customer requirements.
• Ensure paperwork is accurately input and up to date.
• Liaise with internal teams to ensure equipment availability.
• Raise hire and sales quotations and process invoices.

Skills

Excellent planning and organisational skills

Strong communication skills

Ability to build and maintain relationships

Proven ability to learn new skills

Understanding of IT systems

Problem-solving skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

We are looking for a Hire / Sales Controller to join the team at our friendly Nottingham branch based in Sutton in Ashfield. As a Hire / Sales Controller you are at the heart of our Pump Hire branches, bringing daily contact with Selwood stakeholders as well as our external client base. This role requires a confident self‑starter with excellent communication skills, strong administrative abilities, and the capacity to use a variety of systems and Microsoft Office applications.

Responsibilities

• Deal with inbound calls and emails, liaising with internal and external stakeholders and taking ownership of enquiries to resolve them in a timely manner.
• Prioritise workload and ensure daily customer requirements are met, while completing all paperwork including hire and sales quotations, subsequent contracts, purchase orders, invoices, and other administrative tasks.
• Ensure that contracts, transport documentation and other paperwork are accurately input and kept up to date in the applicable systems.
• Liaise with appropriate internal teams to guarantee relevant equipment, transport and workforce are available to cover depot and customer requirements.
• Raise hire and sales quotations, subsequent contracts, purchase orders and process invoices.

Key Skills and Competencies

• Excellent planning and organisational skills.
• Ability to build and maintain good customer relationships.
• Strong communication skills, both written and verbal.
• Proven ability to learn new skills or products.
• Good understanding of IT systems including Excel, Word and Outlook.
• Ability to stay calm under pressure and strong problem‑solving skills.

Selwood is the leading pump rental solutions company in the UK, with an outstanding reputation for exceptional customer service and one of the largest fleets of quality pump products. We pride ourselves on delivering bespoke, 24/7 365‑day service and on building careers through continuous development.

What we can offer you

• Competitive salary
• Company bonus scheme (annual and quarterly payments)
• Medicash scheme – medical expenses scheme with 24‑hour online GP services and discounted gym memberships
• Pension scheme with contribution based on total earnings, not just salary
• 25 days holiday + 8 bank holidays (increasing with long service)
• Life insurance (3 × annual salary)
• Support for development and training
• Employee assistance programme (EAP) & access to Mental Health first aiders
• Employee discount scheme (supermarkets, high‑street shops, holidays)
• Employee referral scheme

This role is not open to agencies – please do not call or email. Thank you.

EDI Statement

Workdry International Ltd is committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.