Hire / Sales Controller

Selwood Limited; Saltash; Presencial; GBP 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Bonus scheme (annual and quarterly)

25 days holiday + bank holidays

Pension scheme

Life assurance

Employee discount scheme

EAP & Mental Health First Aiders

Cycle to work

Descripción de la vacante

Selwood Limited in Saltash is seeking a Hire / Sales Controller to join our growing pump hire team. You will be at the heart of our branch operations, handling inquiries, quotations, contracts, and coordination with internal and external stakeholders.

The role requires strong communication, admin skills and the ability to use IT systems, Excel and Outlook. Training and development are provided within a supportive team environment.

Formación

• Excellent planning and organisational skills.
• Ability to build and maintain good customer relationships.
• Ability to prioritise workload.
• Strong written and verbal communication.
• Proficiency with IT systems including Excel, Word and Outlook.

Responsabilidades

• Deal with in-bound calls and emails, liaising with internal and external stakeholders, taking ownership of enquiries.
• Prioritise workload and ensure day-to-day customer requirements are met, including hire/sales quotations, contracts, purchase orders and invoices.
• Ensure contracts, transport documentation and paperwork are up to date in the systems.
• Coordinate with internal teams to arrange equipment, transport and workforce to cover depot and customer needs.

Conocimientos

Planning & organisation

Communication skills

Prioritising workload

Teamworking

IT systems experience

Problem solving

Learning new skills

Herramientas

Excel

Word

Outlook

Descripción del empleo

Our Business

Selwood is the UK's leading pump rental solutions company and part of the Workdry International Group, delivering reliable, tailored pumping solutions to the Water, Environmental and Construction sectors for over 70 years.

Our success is built on the strength of our people. Across our nationwide network of branches, we work together with honesty, respect and teamwork—sharing ideas, supporting one another and always striving to improve.

Safety is at the heart of everything we do, ensuring our people and the communities we work in get home safe every day, while our work helps protect vital resources for future generations.

It's an exciting time to join Selwood as we continue to grow. We're committed to investing in our people—developing the skills, knowledge and career opportunities that help our teams succeed and build long-term careers with us.

About the Role

We are growing our team in Saltash to meet the needs of our expanding business, and as such are looking for a Hire / Sales Controller to join the team.

As a Hire / Sales Controller you are at the heart of our Pump Hire branches, this role will bring you into daily contact with Selwood stakeholders as well as our external client base.

This is a great opportunity for you to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood.

In this role you'll need to be a confident self-starter, who has the ability and willingness to learn and develop your skills. The role will require good communication skills, both verbal and written, as well as having the ability to use a variety of systems and Microsoft Office applications. You will also need to have strong administrative skills to raise hire and sales quotations and subsequent contracts, raise purchase orders and process invoices.

Main responsibilities include:

• Deal with in-bound calls and emails, liaising with internal and external stakeholders, taking ownership of enquiries.
• Prioritise workload and ensure the day-to-day customer requirements are met in a timely manner, whilst ensuring all paperwork including (but not limited to) hire and sales quotations, subsequent contracts, purchase orders, invoices and other administrative tasks are completed.
• Ensure that contracts, transport documentation and other paperwork are accurately input and up to date on to the applicable systems.
• Liaise with the appropriate internal teams, ensuring relevant equipment, transport and workforce are in place to cover depot & customer requirements.

Skills and Competencies:

• Excellent planning and organisational skills
• Ability to build and maintain good customer relationships.
• Ability to prioritise workload.
• Strong communication skills both written and verbal.
• Proven ability of learning new skills and or products.
• A good understanding of IT systems including Excel, Word and Outlook.
• Ability to stay calm under pressure.
• A good level of problem-solving skills.
• Previous experience in a hire environment would be beneficial.

What we can do for you

We understand balancing work and life commitments isn't always easy, that's why we've designed our benefits package to support you in all areas of life.

• Competitive salary
• Eligible for company bonus scheme (annual and quarterly payments)
• 25 days holiday (plus length of service increases) + 8 Bank Holidays
• Holiday buying (up to an additional week)
• Medical cash plan for yourself - reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships
• Pension scheme with contribution based on total earnings not just salary
• Life assurance protection at 3 x salary
• Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
• Employee Assistance Programme (EAP) & access to Mental Health First Aiders
• Employee referral scheme (up to £1,000 per referral)
• Cycle to work scheme
• Support for development and training

EDI Statement

Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.

As part of your recruitment journey, we are happy to support requests for reasonable adjustments