Hire Desk Team Leader

Path Recruitment Ltd; Basildon; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading plant and tool hire company in the United Kingdom is seeking a Hire Desk Team Leader to manage customer contact and oversee the hire desk team. The ideal candidate will lead the team, manage equipment hire processes, and maintain strong customer relationships. This role offers a salary range of £33,000-£38,000 and various benefits including holiday leave and health schemes.

Benefits

Salary £33,000-£38,000

Up to 25 days holiday plus bank holidays

Pension Scheme

Company health benefit scheme

Free on-site Parking

Qualifications

• Experience as a Hire Manager, Hire Supervisor, or similar role.

Responsibilities

• Lead the hire desk team and ensure efficient operations.
• Process customer enquiries and manage hire and returns.
• Organise delivery schedules and maintain equipment availability.

Skills

Customer service

Team leadership

Administration skills

Relationship building

Job description

Overview

Hire Desk Team Leader- Be the customer's first point of contact and lead a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford.

Benefits

• Salary £33,000-£38,000
• Monday-Friday working hours 7:30-5pm
• Up to 25 days holiday plus bank holidays
• Option to buy an additional 5 days leave
• Free on-site Parking
• Company health benefit scheme
• Pension Scheme

Responsibilities

• Dealing with customer enquiries, processing on/off hires of machinery
• Overseeing the day to day running of the hire desk
• Responsible for delegating workloads to a small team of hire controllers
• Organising the delivery of equipment to customers
• Processing invoices
• Ensuring equipment is available to be hired to customers
• Building and maintaining strong customer relationships
• General Administration - Keeping the system updated

Qualifications

The Hire Desk Team Leader will have worked as a Hire Manager, Hire Supervisor, Hire Desk Team Leader, Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered.

Hit the APPLY button now to be considered or find out more information about this Hire Desk Team Leader role by calling Gina on 01933 667220 or [e-mail]