Hire Desk Controller

Speedy Hire Careers; Tamworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hire provider in the UK is seeking a Hire Desk Controller for a 12-month fixed-term contract in Tamworth. You will manage the full hire process, ensuring strong customer relationships and effective coordination with teams. Ideal candidates will have strong organisational skills, excellent communication, and experience in the hire industry or a similar role. Comprehensive training will be provided.

Benefits

Full on-the-job training

Dedicated product and systems training

Qualifications

• Strong organisational skills required for managing the hire process.
• Excellent communication skills to liaise with teams and customers.
• Experience in hire industry or a similar sales/operations role.
• Adaptability and willingness to learn new processes.

Responsibilities

• Manage the full hire process from taking orders to delivery coordination.
• Liaise with stock teams, drivers, and engineers daily.
• Ensure customer needs are met with high service levels.

Skills

Strong organisational skills

Excellent verbal and written communication

Adaptability

Willingness to learn and develop

Full driving licence

Experience in hire industry or similar sales/operations role

Support for ESG Strategy

Job description

12-Month Fixed Term Contract Hire Desk Controller

Speedy is the UKs leading hire provider, offering the widest range of tools, specialist equipment, plant and support services everything for every job.

Based in the depot, the Hire Desk Controller plays a key role at the heart of our operations, supporting both sales and customer service. Building strong relationships is essential, as you’ll manage the full hire process from taking orders to coordinating delivery and collection. You’ll work closely with all areas of the depot to ensure customer needs are met and that they receive the high level of service Speedy is known for.

In this desk‑based role, you’ll liaise daily with stock teams, drivers and engineers to ensure equipment is available and delivered with minimal delay.

What you’ll need :

• Strong organisational skills
• Excellent verbal and written communication
• Adaptability
• Willingness to learn and develop
• Full driving licence
• Previous experience in the hire industry or a similar sales / operations role
• Ability to support your team in delivering our ESG Strategy Decade to Deliver

What we provide :

Well give you everything you need to succeed. This includes full on‑the‑job training, as well as dedicated product and systems training. Were passi...