Higher Education Administrator

NCG; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in Newcastle upon Tyne is seeking a highly motivated Higher Education Administrator to join their administration team. You will provide comprehensive support to students and staff, manage inquiries, and maintain student records with accuracy. Ideal candidates will have strong administrative skills and experience in the higher education sector. This role offers generous annual leave and flexible working options.

Benefits

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

Qualifications

• Must have experience in a Higher Education setting.
• Confident in processing significant amounts of data.
• Demonstrate initiative and a solution-focused attitude.

Responsibilities

• Provide comprehensive administrative support to students and staff.
• Respond to phone and email inquiries.
• Enroll students and maintain student data.

Skills

Good general administration knowledge

Excellent customer service skills

Knowledge of higher education administration

Attention to detail

Ability to handle large volumes of data

Job description

Higher Education Administrator

ROLE DESCRIPTION

We are seeking to recruit a highly motivated HE Administrator to join our HE administration team, and to help facilitate an outstanding student experience.

This position involves providing comprehensive administrative support to both students and staff within a Higher Education setting. Key responsibilities include responding to phone and email enquiries, enrolling students, taking minutes and handling and maintaining large volumes of student data, all while ensuring full compliance with relevant regulatory requirements.

The ideal candidate should have good general administration knowledge, excellent customer service skills and must have knowledge and experience of higher education administration. The candidate should be confident in handling and processing significant amounts of data with accuracy and attention to detail, ensuring that records are maintained to a high standard. The candidate will need to demonstrate initiative, have a solution focused attitude and be able to build positive relationships with colleagues and students.

Should you consider yourself to have the skills and attributes for this role, we would be delighted to hear from you. For further details and to discuss the role in more detail, please contact Elizabeth Martin, Higher Education Academic Co-ordinator [e-mail].

No agency applications will be accepted.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website - Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy