Higher Clerical Officer - Vaccination Service

NHS National Services Scotland; Hamilton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare provider in Hamilton is looking for a professional to provide comprehensive administrative and clerical support. You will supervise clerical staff and ensure the smooth running of service operations. Ideal candidates will have at least 2 years of administrative experience and effective communication skills. This role offers various contract options, including part-time positions, tailored to individual needs. Benefits include annual leave, NHS pension scheme, and support services.

Benefits

27 days annual leave increasing with service

8 days of public holidays

Membership of NHS Pension Scheme

Paid sick leave

Occupational health services

Employee counselling services

Qualifications

• Minimum of 2 years work experience in an Administrative and Clerical role.
• Ability to supervise staff.
• Understanding of a range of procedures and processes.
• Ability to prioritise work and work on own initiative whilst under pressure.

Responsibilities

• Provide comprehensive Administrative and Clerical support.
• Supervise clerical staff and support line manager.

Skills

Interpersonal skills in customer care

Excellent communication skills

Organisational and planning skills

Proficient I.T. skills

Education

Higher Grade level education

Tools

Microsoft packages

Job description

The Role

To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.

Where appropriate, supervise clerical staff and provide support to line manager.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we’ll need you to bring

• Minimum of 2 years work experience in an Administrative and Clerical role.
• Educated to Higher Grade level.
• Ability to supervise staff.
• Well developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.
• Understanding of a range of procedures and processes.
• Ability to prioritise work and work on own initiative whilst under pressure.
• Proficient I.T. skills which include a working knowledge of Microsoft packages.
• Ensuring confidentiality, diplomacy and discretion are maintained at all times.

Contract type

Various Contract Options Available

Full time or Part Time

Various Hours Available

Please note this is a part time post and the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based within Eddlewood Community Hall, Hamilton.

The working pattern for this role:

3x 37 Hours perm Monday – Friday 9am to 5pm

1x 22.5 Hours Monday – Friday 10am to 2pm

1x 37 Hours fixed term post 6 months Monday – Friday 9am to 5pm

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Gemma Blair, Operational Service Manager on [e-mail]

For enquiries regarding the application form or recruitment process, please contact Gemma Irwin, Recruitment Administrator on [e-mail]

(Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.