Higher Clerical Officer - Pharmacy

NHS National Services Scotland; Wishaw; On-site; GBP 20,000 - 25,000; Full time

Job summary

A public healthcare organization in Scotland is seeking a Higher Clerical Officer to support their Pharmacy Homecare Medicines Team. The ideal candidate will provide administrative support, handle purchase orders, and maintain records, requiring excellent communication skills and a strong knowledge of office systems. This is a full-time, permanent position based in Wishaw.

Qualifications

• Experience of working in an office procurement environment.
• Understanding of Standing Financial Instructions.
• Experience and understanding of pharmaceutical terminology is a plus.

Responsibilities

• Provide administrative support to the pharmacy homecare team.
• Create purchase orders for homecare medicines.
• Process invoices for payment and maintain pharmacy records.

Skills

Practical knowledge of office systems

Excellent verbal and written communication skills

Good working knowledge of Microsoft packages

Excellent organisational skills

Interpersonal skills

Education

SVQ111 or equivalent

Job description

The Role

An exciting opportunity has arisen for a Higher Clerical Officer to join our growing Pharmacy Homecare Medicines Team. You will be based in the pharmacy homecare medicines department and will be responsible for providing administrative support to the pharmacy homecare team to ensure that patients receive timely supplies of medication.

If successful in your application, your role within this position will be to create purchase orders for homecare medicines, confirm goods receipt by patients, process invoices for payment and maintain pharmacy homecare records.

You will be trained to use the pharmacy computer system for the accurate booking in and out of home‑care prescriptions. You must have good computer skills, proven organisational abilities and be able to demonstrate attention to detail in your work. Excellent communication skills are essential as you will be working as part of a multi‑disciplinary team.

We are looking for applicants with enthusiasm for a new challenge and a willingness to learn.

What we'll need you to bring

• Practical knowledge of office systems gained through SVQ111 or equivalent
• Experience of working in an office procurement environment
• Understanding of Standing Financial Instructions
• Excellent verbal and written communication skills
• Good working knowledge of Microsoft packages
• Excellent organisational and interpersonal skills

It would be great if you also have

• Experience and understanding of pharmaceutical terminology
• Ability to work under pressure
• Able to plan, prioritise and organise workload
• Demonstrate customer awareness/focus
• To participate in public holiday working
• To be flexible and willing
• to contribute to the general working of the pharmacy department

Contract type

• Permanent
• Full time
• 37 hours

Location and Working Pattern

This role will be based in Pharmacy within University Hospital Wishaw.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

Informal enquiries regarding the post will be welcomed by Jennifer Martin, Pharmacy Office Manager or Victoria Mouat, Senior Pharmacy Technician on telephone [phone]

For enquiries regarding the application form or recruitment process, please contact Heather Lamont, Recruitment Administrator on [e-mail]

(Please remember to include the job title and reference number in your email)

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there is a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e‑mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain.
• Once you have submitted your application form you will be unable to make any amendments.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.