High Net-Worth Insurance Apprenticeship Programme 2027 - Manchester

Howden Group; Greater Manchester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Generous pension scheme

Fully funded professional quals

Structured learning & development

25 days annual leave

Health policy discounts

Job summary

Howden Group in Manchester offers a High Net-Worth Insurance Apprenticeship Programme starting September 2027. You join a permanent role while completing an 18‑month development programme, with an induction and hands-on experience in private clients, high-value assets and tailored insurance solutions.

You’ll work in a fast-paced office setting, 3 days a week in the office, aiming to build trusted client relationships and learn to manage client communications with insurers and underwriters.

Qualifications

• No prior insurance experience required; training provided.
• Must have right to work in the UK and lived in the UK for 3+ years.
• GCSE grades: English and Maths at C/4 or higher.

Responsibilities

• Learn foundations of high net-worth motor and home insurance and how an Account Handler supports clients.
• Build confidence speaking with clients about their insurance needs.
• Assist team in communications with insurers and underwriters to find suitable solutions.
• Manage client enquiries and provide clear, accurate information.
• Support policy amendments and renewals processes.
• Develop relationships and provide professional, personal service.
• Help maintain accurate client records.

Skills

Confident communicator

Rapport building

Customer service mindset

Organised multitasking

Positive, enthusiastic

Education

Level 3 Insurance apprenticeship

GCSE English & Maths C/4

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.

High Net-Worth Insurance Apprenticeship Programme 2027

Please read before submitting: You may only apply to one apprenticeship programme for our 2027 intake. Submitting duplicate applications will result in them not being considered.

Location

Manchester

Start date

September 2027

Salary

£23000

Duration

You’ll join us in a permanent role from day one while completing an 18-month development programme

Structure

You’re expected to work in the office at least 3 days per week and must live within a commutable distance

Qualification

Level 3 Insurance apprenticeship

High Net‑Worth Insurance Apprenticeship Programme

Help Protect Luxury Homes, High-performance Cars and Other Valuable Assets

Ready to earn, learn and launch your career? This is more than your first job. You’ll gain real experience, work towards a recognised qualification and build skills that will shape your future.

Our Private Clients team helps high net‑worth individuals protect some of their most valuable possessions. From luxury homes and high‑performance vehicles to unique and high‑value assets, the team works closely with clients to understand their needs and arrange tailored insurance solutions.

Join our energetic and high‑performing team and learn how to build trusted client relationships, provide an exceptional service and help people protect the things that matter most to them. You’ll gain hands‑on experience across high net‑worth motor and home insurance while working alongside experienced colleagues, insurers and underwriters.

You’ll join Howden on a permanent role and complete an 18-month development programme designed to develop your technical knowledge, professional skills and confidence to kick start your career.

What you’ll be doing?

You will begin with a structured induction before joining our Private Clients team, where you will work alongside experienced colleagues and gradually take on more responsibility.

• Learn the foundations of high net‑worth motor and home insurance, and how an Account Handler supports clients.

• Build your confidence speaking with clients and understanding their individual insurance needs.

• Help the team manage communications with insurers and underwriters to find appropriate insurance solutions for clients.

• Learn how to manage client enquiries and provide clear, accurate information.

• Learn how amendments to insurance policies are managed as well as the policy renewals process.

• Develop strong relationships and provide a professional and personal service.

• Support with maintaining accurate and up‑to‑date client records.

Who are we looking for?

No insurance experience is needed; we’ll teach you everything you need to know!

You’ll be:

• A confident communicator who enjoys speaking with different people.

• Able to build rapport and develop trusted relationships.

• Passionate about delivering an excellent service to clients.

• Resilient and comfortable working in a fast‑paced environment.

• Organised and able to manage several tasks at the same time.

• Positive, enthusiastic and willing to get involved.

• Motivated by goals and keen to build a long‑term career.

• Comfortable working with clients who may have high expectations.

To be eligible for our apprenticeship, you must:

• Have the full and unrestricted right to work in the UK.

• Have lived permanently in the UK for the last 3 years.

• Have achieved a grade C/4 in GCSE English and Maths.

• Not already hold a qualification that significantly overlaps with the content of this apprenticeship.

Application process

• Online application form – no CV required: We believe you’re more than just a document, so we won’t ask you to submit a CV. Please upload a blank document on the application form.

• Online gamified assessment: We’ve created games that will help us understand your natural strengths and how you approach different situations. There are no right or wrong answers. You can complete this stage on your phone or laptop, whichever suits you best!

• Pre‑recorded video interview: You will record your answers to a few questions using your phone or laptop, giving you the chance to tell us more about yourself in your own time in a relaxed setting.

• Assessment centre: Our final stage is an in‑person assessment centre at one of our offices. You’ll take part in some fun group activities and meet our team in a relaxed setting. This day is all about getting to know you better and for you to see what it’s like to be part of Howden and experience our culture. We’ll cover all your travel costs for this day, because where you are now, shouldn’t hold back your future!

What do we offer in return?

• £23000 and a generous pension scheme.

• Completing fully funded professional qualifications relevant for your role.

• Structured learning and development through our 18‑month apprenticeship development programme.

• 25 days’ annual leave, plus bank holidays.

• Access to discounted personal health policies, wellbeing support and a range of employee benefits and insurance products.

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Permanent

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