HGV Technician

Hartshorne Group; Shrewsbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A commercial vehicle service provider in Shrewsbury is seeking a skilled HGV Technician. The role involves fault diagnosis, servicing, and repairs to meet high standards. Applicants should have relevant qualifications and strong customer service skills. The position offers a supportive work environment and excellent training opportunities.

Benefits

Fully equipped workshop

Excellent contributory pension scheme

Holidays increase with length of service

In-house and Volvo product training

Rewards gateway platform

Comprehensive healthcare cash plan

Qualifications

• Experience in the commercial vehicle industry is preferred.
• HGV Licence advantageous but not essential.

Responsibilities

• Perform fault diagnosis, servicing, and repairs.
• Complete documentation accurately including repair orders and service reports.

Skills

Fault diagnosis

Servicing and repairs

Verbal communication

Customer service

Education

City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management

Job description

Hartshorne Group

HGV Technician

Shrewsbury Depot

Now recruiting for a HGV Technician to join our fantastic team at our Shrewsbury depot.

The Role

Join our team as a skilled HGV Technician, where you'll be responsible for fault diagnosis, servicing, and repairs in line with Volvo’s high standards. You’ll ensure all documentation is completed accurately, including repair orders, service reports, and production cards. We are looking for individuals who thrive under pressure and actively seeks solutions to technical challenges. Strong verbal communication skills and a commitment to exceptional customer service are essential.

Shift Pattern

Alternate Weeks:

• Week One - 06.00am until 14.30pm
• Week Two - 13.30pm until 22.00pm
• Saturdays & call out on a rota basis

Requirements

Qualifications required: City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential.

Benefits

• ✅ Fully equipped workshop.
• ✅ Excellent contributory pension scheme.
• ✅ Holidays increase with length of service.
• ✅ Excellent in house and Volvo product training programme.
• ✅ Rewards gateway platform available for scheme members.
• ✅ Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.

The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.

We are more than a dealer