HGV Recovery Driver – Independent, Calm Under Pressure

The AA; Addlestone; On-site; GBP 39,000 - 45,000; Full time

Benefits offered by this job

23 days annual leave

Worksave pension with up to 7% company

Free AA breakdown membership from Day

Discounts on AA products

Employee discount scheme car salarySac

Company funded life assurance

Learning and development opportunities

Employee Assistance Programme and 24/7

Job summary

The AA is seeking an HGV Recovery Driver to join our team. You will be responsible for safely recovering vehicles, providing excellent customer service, and supporting members through stressful roadside situations.

Role requires independence across diverse locations, strong problem-solving skills, and flexibility to cover shifts including evenings, nights, weekends and holidays. A proactive, professional demeanor is essential.

Qualifications

• Full Category C (HGV Class 2) driving licence required.
• If CE (HGV Class 1) licence held, it is a plus and support to obtain CE.
• Valid Driver CPC and digital tachograph card.
• Flexibility to work evenings, nights, weekends and bank holidays.

Responsibilities

• Safely recovering vehicles and reassuring customers during breakdowns.
• Work independently across varied locations and conditions within a supportive team.
• Solve problems on the spot using technical skills and calm approach.
• Remain compliant with EU Regulations & WTD while representing The AA.

Skills

HGV driving experience

Customer service

Problem solving

Empathy and calm under pressure

Job description

The AA is seeking an HGV Recovery Driver to join our team. You will be responsible for safely recovering vehicles, providing excellent customer service, and supporting members through stressful roadside situations.

Role requires independence across diverse locations, strong problem-solving skills, and flexibility to cover shifts including evenings, nights, weekends and holidays. A proactive, professional demeanor is essential.