HGV Class 2 Drainage Engineer

Lanes Group; Crawley; On-site; GBP 29,700 - 36,300; Full time

Benefits offered by this job

21 days holiday including bank holidays

Health cash plan

Onsite parking

Pension scheme

Enhanced maternity and paternity leave

Retention loyalty scheme

Job summary

Lanes Group is seeking an HGV Class 2 Drainage Engineer based in Crawley. This permanent, full-time role involves travelling to residential sites, providing drainage solutions, and ensuring excellent customer service.

The ideal candidate will have an HGV Class 2 licence, and experience with high-pressure jetting is advantageous. Benefits include 21 days holiday, health cash plan, and a friendly working environment.

Qualifications

• Ability to quickly diagnose and deliver efficient solutions.
• Hard working and respectful, complying with health and safety standards.
• Experience with high-pressure jetting equipment is an advantage.

Responsibilities

• Travel to residential sites using an HGV.
• Clean, clear and maintain drainage systems.
• Record job reports on provided equipment.
• Run diagnostics and perform repairs on drains.
• Provide exceptional customer service.
• Ensure compliance with health and safety.
• Maintain stocked vehicle for operations.
• Liaise with clients regarding processes.

Skills

Customer service

Health and safety compliance

High-pressure jetting

Education

HGV Class 2 licence

CPC completed

Digi tachograph card

Tools

Salesforce

Specialist equipment

Job description

HGV Class 2 Drainage Engineer

Position

HGV Class 2 Drainage Engineer

Location

Crawley Depot, Crawley, West Sussex

Job Type

Permanent, full-time

Hours

Monday - Friday, 50 Hours Per Week, Plus on-call rota

Salary

£33,000 per annum

Benefits

21 days holiday (including bank holidays); plus your birthday off; health cash plan; onsite parking; auto enrolment pension scheme; enhanced maternity and paternity; retention loyalty scheme based on length of service; friendly working environment.

Training

Full training provided.

About the Role

Due to continued growth and development, we are looking for customer focused people to join us in our Utility Division, working on our Southern Water contract service to deliver real and effective solutions to waste‑water network and drainage problems.

Responsibilities

• Travel to residential sites via a HGV in a two person team, around the region, powering a high‑pressure water jet for restoration.
• Clean, clear and maintain drainage systems.
• Record each job report correctly on the specialist equipment provided.
• Run diagnostics and repairs on drains.
• Deliver good customer service.
• Maintain good health and safety practice while carrying out works.
• Ensure vehicle stock is full and replenished.
• Comply with health and safety responsibilities, i.e. PPE / safe site setups protecting Lanes Group employees, the public and other road users.
• Utilise VISTEC and Salesforce platforms.
• Operate JHL specification vacuum tankers and associated equipment.
• Safely access vehicle cabs, sites and offices using correct procedures (e.g., three points of contact).
• Manipulate flexible pipework in a safe manner utilising correct manual handling techniques.
• Work unsupervised in all weather conditions, wearing correct PPE or utilising the lone worker system.
• Dynamically risk assess site access and working conditions depending on specific circumstances on arrival.
• Liaise with the client regarding process and any updates.
• Provide support to your colleagues.
• Conduct thorough inspections of tools, equipment and plant before and after use.
• Report any defects or malfunctions.
• Carry out risk assessments and have a mature approach to risk perception.
• Be aware of all Lanes Group policies and your responsibilities towards them.
• Perform any other reasonable ad‑hoc tasks, duties or projects as requested by management.

What is Essential

Ability to work safely, quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

About You

The ideal candidate will be hard working, respectful and comply with health and safety standards. Experience in the use of high‑pressure jetting equipment is useful but not essential. Other drainage qualifications (e.g., NRSWA and Confined Spaces) are an advantage.

You must have a minimum of an HGV Class 2 licence, completed CPC and have an up to date digi tachograph card.

Equal Opportunities

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in creating a more inclusive and diverse world.

Lanes Group is a signatory of the Charter for Employer Positive About Mental Health run by Mindful Employer.