Helpdesk & Systems Support—Training Provided

Greater Manchester Mental Health NHS Foundation Trust; Prestwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional mental health service provider is seeking an Assistant Systems Officer in Prestwich. Responsibilities include providing support and guidance for system users, assisting with system administration, and managing training sessions. Ideal candidates will have customer service experience, strong problem-solving skills, and attention to detail. Full training provided for the specific systems used. Competitive benefits package offered.

Benefits

30% pay enhancement for evenings and Saturdays

60% pay enhancement for Sundays and bank holidays

27 days annual leave plus bank holidays

Pension scheme

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• Experience in a Helpdesk or Customer Service setting is preferred.
• Previous work with electronic systems would be beneficial.

Responsibilities

• Provide system support and user guidance.
• Assist in system administration and configuration.
• Manage training sessions for staff.

Skills

Problem solving skills

Attention to detail

Time management

Job description

A regional mental health service provider is seeking an Assistant Systems Officer in Prestwich. Responsibilities include providing support and guidance for system users, assisting with system administration, and managing training sessions. Ideal candidates will have customer service experience, strong problem-solving skills, and attention to detail. Full training provided for the specific systems used. Competitive benefits package offered.