Helpdesk Coordinator - CAFM & Customer Support

CBRE Local UK; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global real estate service firm is seeking a Helpdesk Coordinator in Leeds. In this role, you will provide exceptional customer service and manage the CAFM system efficiently. Your responsibilities will include answering calls and emails promptly, ensuring quality communication between teams, and processing timesheets. The ideal candidate will be organized, detail-oriented, and have a customer-focused approach. This role offers the opportunity to contribute to the growth and success of the business.

Qualifications

• Ability to manage the CAFM system effectively.
• Excellent communication skills to build relationships with customers.
• Experience in processing timesheets and expenses.

Responsibilities

• Provide exceptional customer service and business support.
• Manage CAFM system including PPM records and reporting.
• Promote and maintain company culture.

Skills

Organised

Attention to detail

Customer and team focus

Job description

A leading global real estate service firm is seeking a Helpdesk Coordinator in Leeds. In this role, you will provide exceptional customer service and manage the CAFM system efficiently. Your responsibilities will include answering calls and emails promptly, ensuring quality communication between teams, and processing timesheets. The ideal candidate will be organized, detail-oriented, and have a customer-focused approach. This role offers the opportunity to contribute to the growth and success of the business.