Helpdesk Administrator - Belfast

VanRath; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

A diverse recruitment agency is seeking a Helpdesk Administrator in Belfast for a temporary 3-month contract. The role involves administrative support, acting as the first point of contact for the internal helpdesk, and assisting with Health & Safety and compliance activities. Ideal candidates will have experience in administration and strong communication skills. The position offers £15.89 - £16.41 per hour with Monday-Friday working hours.

Qualifications

• Experienced in administration, helpdesk support, or office coordination.
• Knowledge of Health & Safety and/or Compliance processes required.
• Comfortable managing multiple tasks and prioritising effectively.

Responsibilities

• Provide administrative support, including managing shared inboxes.
• Act as the first point of contact for the internal helpdesk.
• Support Health & Safety and Compliance activities.

Skills

Administration experience

Helpdesk support experience

Communication skills

Organisational skills

MS Office proficiency

Problem-solving

Attention to detail

Job description

VANRATH are delighted to be partnering with a long-term client that are hiring a Helpdesk Administrator to join their growing team.

This is a temporary contract expected to last for a period of 3 months.

What's in it for you?

• £15.89 - £16.41 per hour
• Monday-Friday working hours (8.30am - 5pm)

About your next employer

Our client is a well-established and forward-thinking organisation operating within the education sector. You'll be joining a friendly and dedicated team and will report directly to the Estates Manager

About you

• Experienced in administration, helpdesk support, or office coordination
• Knowledge of Health & Safety and/or Compliance processes
• Confident communicator with excellent organisational skills
• Comfortable managing multiple tasks and prioritising effectively
• Competent with MS Office and general IT systems
• Strong attention to detail and a proactive approach to problem-solving
• Ability to work independently as well as part of a team

What you'll do

• Provide day-to-day administrative support across the business, including managing shared inboxes, documentation, and office coordination
• Act as the first point of contact for the internal helpdesk, logging, prioritising, and following up on requests
• Support Health & Safety and Compliance activities, including maintaining records, updating policies, conducting basic checks, and preparing documentation
• Assist with audits, training logs, contractor compliance, and certifications
• Ensure internal processes and systems are tracked, updated, and compliant with regulatory requirements
• Liaise with internal teams and external suppliers to resolve queries and ensure smooth operational support
• Support ongoing improvements to administrative and compliance processes

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.

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