Heating Engineer

Sureserve Compliance Central; King's Lynn and West Norfolk; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Flexible hours

Shift enhancements

Job summary

Sureserve Compliance Central is seeking an experienced Heating Engineer to service and repair domestic heating and hot water systems across our client properties. You will ensure systems operate efficiently and safely, completing repairs in a timely manner to maintain customer satisfaction.

Applicants must hold CCN1, CENWAT, HTR1 and CKR1 gas qualifications, and be prepared for rota-based out-of-hours work.

Qualifications

• Gas qualifications CCN1, CENWAT, HTR1, CKR1 are essential.
• Out of hours rota coverage is required.
• Criminal and reference checks will be completed before starting.

Responsibilities

• Carry out service and maintenance on domestic heating and hot water systems.
• Provide high levels of customer care when dealing with clients and tenants.
• Communicate updates and progress, and complete paperwork electronically and manually.
• Adhere to Health and Safety requirements and COSHH records.
• Assist with stock ordering and auditing so parts are available.

Skills

CCN1

CENWAT

HTR1

CKR1

Job description

Overview

uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

Key Responsibilities

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

Key Attributes & Requirements

• Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
• Out of Hours evening and weekend cover on a rota basis is required as part of this role.
• A friendly and professional attitude to build strong relationships with clients & tenants.
• It is important that we complete all the appropriate criminal and reference checks before you start working with us.

Working hours and shift enhancement

• Working hours: We are committed to providing a flexible work pattern and enhanced pay rates, 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs
• 4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum
• 5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum 1 hour for lunch daily, call out rota to

Company Mission

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and