Heathrow Ramp Agent: Fast-Paced Ground Ops

Swissport; Greater London; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wellness initiatives

Comprehensive training and development

Free onsite parking

Employer contributions to retirement

Career advancement opportunities

Job summary

Swissport at Heathrow Airport is hiring a Ramp Agent to join a dynamic ground handling team. The role revolves around safe and efficient handling of aircraft, baggage, and cargo, supporting on-time operations and high service standards.

The position requires physical fitness, flexibility for shift work, and a valid UK manual driving licence. Applicants should be prepared for background checks and an interview process.

Qualifications

• Experience in a similar role is preferred but not required.
• Ability to work in a fast-paced, physically demanding environment.
• Excellent communication and teamwork skills.
• Flexible to work shifts including weekends, evenings and holidays.

Responsibilities

• Safely load and unload baggage, cargo, and mail from aircraft.
• Marshal aircraft to gates with safe and precise positioning.
• Operate ground service equipment (tugs, belt loaders, baggage carts) safely.
• Perform aircraft servicing tasks: cabin cleaning, lavatory servicing, water replenishment.
• Adhere to safety procedures and follow marshalling signals and hazardous materials guidelines.
• Provide excellent customer service to passengers and airline partners.
• Comply with environmental processes and QHSE Manual.

Skills

Communication skills

Teamwork

Flexibility

UK Manual Driving Licence

Background check readiness

Job description

Swissport at Heathrow Airport is hiring a Ramp Agent to join a dynamic ground handling team. The role revolves around safe and efficient handling of aircraft, baggage, and cargo, supporting on-time operations and high service standards.

The position requires physical fitness, flexibility for shift work, and a valid UK manual driving licence. Applicants should be prepared for background checks and an interview process.