Heath Care Assistant - Outpatients

GREAT ORMOND STREET HOSPITAL NHS FOUNDATION TRUST; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in the UK is seeking a compassionate and proactive Clinic Healthcare Assistant. This role involves preparing clinic rooms, assisting patients, and working collaboratively with a healthcare team to ensure a positive experience for children and their families. Candidates should possess excellent communication skills and be able to work in a fast-paced environment. Applications from diverse backgrounds are particularly encouraged, reflecting the hospital's commitment to inclusion and diversity.

Benefits

Living Wage Employer

Inclusive work environment

Qualifications

• Ability to work to tight deadlines.
• Experience in caring for children and young people.
• Flexibility in approach to work.

Responsibilities

• Prepare clinic rooms and patient notes for forthcoming clinics.
• Prepare patients to be seen by doctors or nurses.
• Use communication skills with a variety of people.
• Prepare children for venepuncture.
• Work collaboratively with registered nurses.
• Meet daily living needs of children and young people.
• Provide comfort and support to anxious children and families.
• Respond to queries and take messages for the healthcare team.
• Maintain a clean and safe environment.
• Monitor equipment and resources.

Skills

Excellent communication skills

Organisational skills

Proactive approach

Compassion

Job description

This role is perfect for organised, proactive and compassionate candidates who are looking to develop their careers in care. As a Clinic Healthcare assistant your responsibility is to ensure that children, young people and their families have a positive experience. You will need to be able to work to tight deadlines and have a flexible approach to work.

Responsibilities

• Preparing clinic rooms and patients notes for forthcoming clinics
• Preparing patients to be seen by the doctor or nurse by undertaking measurements, obtaining specimens and recording vital signs
• Using excellent communication skills with a variety of people such as the children, young people and their families, and multidisciplinary team colleagues.
• Preparing children/young people for and undertaking venepuncture
• To work collaboratively as part of the healthcare team, helping registered nurses and other healthcare practitioners in the work associated with providing care to meet the health and well-being of the child/young people and their families
• Work with the registered nurses to meet the daily living needs of children and young people
• Provide comfort, reassurance and support to the child/young person and their families if anxious or distressed
• Communicate clearly, effectively and appropriately with the healthcare team, the child/young person and their family/carers/visitors.
• Respond appropriately to queries, take phone messages and pass on written and verbal information to the healthcare team, the child/young person and their family/carers/visitors
• Assist in maintaining a clean environment that is conducive to safe practice, cleaning patient equipment as required
• Monitor and maintain the environment, equipment and resources

If you would be interested in a patient focused role in a fast-paced environment please apply! We value the skills and experience you can bring and welcome you to come and share these with us as part of our expanding team.

Working for our organisation

We are keen to make our workforce as diverse as the communities we serve, and we hope to attract applications from underrepresented groups, including people with Black, Asian and Minority Ethnic heritage, people with a disability, and people from LGBTQ+ communities. By growing an ever more diverse workforce, we'll have a greater range of perspectives and knowledge, meaning that we can provide the children and young people at our hospital with even better care.

Our hospital is committed to creating an environment that is open and inclusive. Our staff are encouraged to engage with colleagues through the following networks: REACH (Race, Ethnicity and Cultural Heritage) ENABLED (Enhancing Abilities & Leveraging Disabilities Network), PRIDE and Women's networks; all of which are sponsored by a member of our Executive Management Team.

We want to ensure that all of our people, regardless of their background, are seen and heard. We want to attract applicants that share our commitment to inclusion and that understand diversity is a strength that is embraced and valued.

Recruitment Process

The recruitment process for all admin and clerical roles at Bands 2-4 will be a two stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

We are an accredited Living Wage Employer.