Heat Pump Installer

Sureserve; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading compliance and energy services company in the UK is seeking a Renewable Energy Installer. The role involves installing and upgrading renewable energy systems and requires valid gas qualifications along with a strong technical background. Applicants should possess excellent problem-solving skills and experience in customer service. This position offers a competitive salary and numerous benefits aimed at supporting employees and their families, including a pension scheme and wellness programs.

Benefits

Competitive salary

Contributory Pension scheme

Life assurance

28 days annual leave, rising to 33 days

Enhanced family-friendly policies

Retail discounts through Benefits Hub

Virtual GP service

Employee assistance programme

Bike2Work scheme

Salary sacrifice purchase scheme for electronics

Qualifications

• Must hold valid ACS and other relevant gas qualifications.
• Experience within social housing is desirable but not essential.
• Experience delivering high levels of customer service is necessary.

Responsibilities

• Install and upgrade renewable energy systems including ASHP, GSHP, MVHR, EAHP, and solar systems.
• Conduct site assessments and audits to evaluate system efficiency.
• Troubleshoot technical issues and provide prompt resolutions.
• Provide training and support for clients on energy systems operation.
• Collaborate with engineering teams to enhance system solutions.

Skills

Technical background

Problem-solving abilities

Customer service skills

Experience installing low temperature heating systems

Ability to work with a diverse customer base

Education

Valid ACS and relevant gas qualifications

Experience in Social Housing

Job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful heating contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. We are dedicated to leading the charge towards a sustainable future by providing innovative renewable energy solutions. Our team is passionate about making a positive impact on the environment and supporting our clients in achieving their sustainability goals.

Role

We are seeking a motivated and skilled Renewable Energy Installer to join our dynamic team. The ideal candidate will be responsible for the Installation & Upgrading of renewable energy systems, ASHP, GSHP, MVHR, EAHP & Solar systems.

• This role requires a strong technical background, excellent problem-solving abilities, and a commitment to providing exceptional service to our clients.
• Installation of Heat pumps and full low temperature heating systems
• Conduct site assessments and audits to evaluate system efficiency and recommend improvements.
• Troubleshoot and resolve technical issues promptly to minimize downtime for clients.
• Provide training and support to clients on the operation of their renewable energy systems.
• Collaborate with the engineering team to develop innovative solutions for system enhancements.
• Ensure compliance with industry regulations and safety standards.
• Maintain accurate records of commissioning on all new systems.

The successful candidate will have

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service
• The ability to work with a diverse customer base
• Experience Installing Low Temperature heating systems
• I would be interested to hear from level 2 or 3 plumbers interested in upskilling in the industry

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

• Sureserve Benefits Hub, accessing over 1000’s retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme

• Home & Electronics – salary sacrifice purchase scheme

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail].

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.