Heat Pump Installations Manager

Arm; Bath; On-site; GBP 49,000 - 59,000; Full time

Job summary

Arm is seeking an experienced Regional Manager – Heat Pump Installations to lead installation teams across the South West of England. You will drive high-quality heat pump installs, ensure safety and compliance, and manage multiple projects weekly with a strong focus on performance and customer satisfaction.

You will balance hands-on site oversight with admin duties, developing field teams and delivering efficient, reliable energy solutions in a growing renewable sector.

Qualifications

• Minimum four years' experience installing heat pumps and overseeing installation teams.
• Experience managing plumbers, heating engineers and electricians.
• Strong knowledge of heating system design and fault-finding.
• Understanding of air source heat pump installation, commissioning and maintenance.
• Leadership, clear communication and problem-solving abilities.
• Hands-on, commercially aware with a can-do attitude.

Responsibilities

• Oversee heat pump installations and provide guidance to installation teams.
• Manage team leaders, plumbers, heating engineers and electricians across the region.
• Coordinate commissioning, QA and sign-off of installations.
• Ensure installations meet safety, technical and compliance requirements.
• Conduct desktop and site audits to maintain high standards.
• Manage multiple installations weekly, delivering on time and to spec.
• Own regional performance, driving productivity, quality and customer satisfaction.
• Balance site visits with administrative and operational duties.
• Identify and resolve technical issues to deliver successful outcomes.

Skills

Leadership

Team management

Heat pump install

Quality assurance

Safety compliance

Problem solving

Education

NVQ Level 2 Plumbing & Heating

WRAS qualification

G3 Unvented Hot Water

Full UK driving licence

Job description

Regional Manager – Heat Pump Installations

Location: South West England

Salary: £54,000+ per annum + 10% performance bonus

The Opportunity

Are you an experienced heat pump engineer ready to take the next step in your career? Our client is seeking a driven and motivated Regional Manager – Heat Pump Installations to oversee installation teams across the South West of England.

Working within the UK's growing renewable heating sector, our client is an established heat pump installation business supporting leading retailers and manufacturers. With ambitious growth plans and a strong commitment to sustainability, this is an excellent opportunity to join a forward-thinking organisation helping to accelerate the UK's transition to low-carbon heating.

As Regional Manager, you'll play a key role in delivering high-quality installations, developing field teams, and ensuring projects are completed safely, efficiently and to the highest standards.

Key Responsibilities

• Oversee air source heat pump installations and provide technical guidance and direction to installation teams.
• Support and manage team leaders, plumbers, heating engineers and electricians across the region.
• Coordinate the commissioning, quality assurance and sign-off of completed installations.
• Ensure all installations meet technical, safety and compliance requirements.
• Carry out desktop and on-site audits to maintain consistently high installation standards.
• Manage multiple installation projects each week, ensuring work is completed on time and to specification.
• Take ownership of regional installation performance, driving productivity, quality and customer satisfaction.
• Balance site visits with home-based administrative and operational responsibilities.
• Identify and resolve technical issues, supporting teams to overcome challenges and deliver successful outcomes.

About You

You'll be an experienced heat pump engineer with a strong technical background in heating systems, installation and fault-finding. Alongside your technical expertise, you'll have proven leadership skills and the ability to motivate teams, solve problems and maintain high standards across multiple projects.

We're looking for someone who is proactive, organised and commercially aware, with a hands-on approach and a genuine commitment to delivering excellent results.

Essential experience and skills

• At least four years' experience installing heat pumps.
• Previous experience managing or supervising teams of plumbers, heating engineers and electricians.
• Strong knowledge of heating system design, domestic hot and cold water systems, and fault-finding.
• A thorough understanding of air source heat pump installation, commissioning, handover and maintenance requirements.
• Excellent leadership, communication and problem-solving skills.
• A practical, can-do attitude with the ability to deliver high-quality installations on time.
• A strong focus on customer satisfaction, compliance and continuous improvement.

Qualifications and Certifications

Essential:

• Minimum NVQ Level 2 in Plumbing and Heating, or equivalent relevant experience.
• WRAS Water Supply Regulations qualification.
• G3 Unvented Hot Water qualification.
• Full, valid UK driving licence with no more than six penalty points.

Desirable:

• BPEC Level 3 qualification in heat pump installation, or equivalent.
• F-Gas certification.
• Gas Safe registration.

What's on Offer

• Competitive salary of £54,000+ per annum, plus a 10% performance-related bonus.
• 28 days' annual leave, excluding public holidays.
• Company vehicle and high-quality professional tools.
• A modern, supportive and forward-thinking working environment.
• Ongoing training and professional development opportunities.
• The opportunity to take ownership of a regional operation within a rapidly growing renewable energy sector.
• The chance to make a meaningful contribution to the UK's transition towards sustainable heating.

Interested?

If you're an experienced heat pump professional with the leadership skills to drive installation quality and team performance, we'd love to hear from you.