Hearingcare Host - Welcoming Clinic Coordinator

Sonova Group; Clydebank; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading healthcare provider in Clydebank is seeking a Hearingcare Host to deliver exceptional customer care and manage appointment schedules. You will be the welcoming face of our clinic, ensuring a smooth journey for every customer. Candidates should possess strong communication skills, be organized, and have a passion for excellent service. Full training will be provided to help you succeed. Join us in making a difference in people's lives.

Benefits

Boots Discount Card

Free hearing aids for employees

Free Flu Vaccine

Pension Scheme

Flexible Benefit Box

Life Assurance Cover

Long Service Awards

Generous Annual Leave

Access to confidential support network

Qualifications

• Previous experience in a customer-facing role.
• Comfortable using IT systems and managing schedules.
• A team player with a proactive, can-do attitude.

Responsibilities

• Greeting customers with warmth, empathy, and professionalism.
• Managing appointment schedules and check-ins.
• Handling general queries about hearing tests and aids.

Skills

Customer service

Organisational skills

Communication

Empathy

Job description

A leading healthcare provider in Clydebank is seeking a Hearingcare Host to deliver exceptional customer care and manage appointment schedules. You will be the welcoming face of our clinic, ensuring a smooth journey for every customer. Candidates should possess strong communication skills, be organized, and have a passion for excellent service. Full training will be provided to help you succeed. Join us in making a difference in people's lives.