Hearing Care Assistant — Path to Audiologist (Flexible)

Scrivens Opticians & Hearing Care; Greater London; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Full training and development

Supportive working environment

Flexible working patterns

28 days annual leave

Generous staff discount scheme

Job summary

A family-run optical and hearing care provider is seeking a Hearing Care Assistant to deliver exceptional customer service and support Audiologists. This varied and rewarding role involves assisting with hearing tests, providing maintenance advice, and contributing to a supportive environment. A full clean driving licence is essential for this mobile role. Opportunities for training and progression to a Hearing Aid Audiologist are included, along with flexible working patterns and 28 days of annual leave.

Qualifications

• Friendly, patient-focused approach is essential.
• Strong organizational skills and problem-solving abilities required.
• Willingness to learn and undergo training is valued.
• Confidence in using technology and handling equipment is important.

Responsibilities

• Assist with hearing screening and pre-consultation procedures.
• Support Audiologists during hearing tests and fittings.
• Provide advice on hearing aid care, maintenance and use.
• Deliver ongoing customer support including follow-up appointments.
• Maintain accurate customer records and handle administrative tasks.
• Contribute to the day-to-day smooth running of the service.

Skills

Communication skills

Organisational skills

Problem-solving abilities

Compassionate approach

Job description

A family-run optical and hearing care provider is seeking a Hearing Care Assistant to deliver exceptional customer service and support Audiologists. This varied and rewarding role involves assisting with hearing tests, providing maintenance advice, and contributing to a supportive environment. A full clean driving licence is essential for this mobile role. Opportunities for training and progression to a Hearing Aid Audiologist are included, along with flexible working patterns and 28 days of annual leave.