Hearing Care Assistant (Audiology)

Amplify Hearing group; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Great training and development

Competitive salary and commission

34 days’ annual leave

Private health cover

Discounts through reward gateway

Pension

Job summary

Amplify Hearing is seeking an experienced Hearing Care Assistant (Audiology) to support patients across Cheltenham and Gloucester. You will deliver exceptional customer care, explain hearing devices, and assist with fittings and care.

The role requires a valid Hearing Care Assistant certification, experience with ear care and micro-suction where qualified, and a friendly, proactive approach. Training and career development are provided, with a competitive package and pension.

Qualifications

• Must have valid certification as a Hearing Care Assistant or equivalent.
• Experience with ear care and hearing aid fittings is preferred.
• Knowledge of hearing aids and patient education is required.

Responsibilities

• Deliver excellent customer service across multiple locations.
• Explain hearing devices, care, and wear instructions to patients.
• Make minor adjustments to hearing aids and assist with screening tests.

Skills

Communication skills

Empathy

Patient care

Education

Hearing Care Assistant certification

Tools

Micro-suction

Job description

What’s in it for you?

We are currently seeking an experienced Hearing Care Assistant (Audiology) to join our dedicated team across the Cheltenham and Gloucester area. This is a rewarding opportunity for someone who is passionate about delivering exceptional patient care and making a genuine difference in people's lives.

As a natural communicator, you'll combine excellent interpersonal skills with patience, empathy, and compassion, helping patients feel supported throughout their hearing care journey.

A full UK driving licence is essential, along with the confidence and ability to work independently across multiple locations within Cheltenham and Gloucester.

If you're an experienced, caring, and motivated Hearing Care Assistant looking to take the next step in your career with a company committed to improving lives through better hearing, we'd love to hear from you.

You will also receive:

• Great training and development opportunities, including keeping up-to-speed with the latest hearing technologies
• Competitive salary and commission
• 34 days’ annual leave (including bank holidays)
• Private health cover
• Amazing discounts, savings and rewards through our reward gateway
• Pension

About the Role

Key Role & Responsibilities

• Delivering excellent customer service
• Exploring patient needs, by providing patients with information about their hearing aid(s), how to care for them, and wear them.
• Make minor adjustments to hearing aids.
• Wax removal via micro-suction (only if qualified)
• Produce and maintain clinical notes
• Assist customers and perform hear-care screening tests.

About you

• Valid certification as a Hearing Care Assistant or equivalent
• Experience in performing ear wax removal procedures ideally qualified as an ear wax removal specialist although training for this could be provided for the right person.
• Knowledge of hearing aids and hearing aid fittings

We are seeking someone who has excellent communication skills, who is driven, initiative-taking and ambitious to succeed. It is important that you have a friendly professional manner who enjoys helping customers get the most from your hearing devices.

Ideally you will already be experienced in providing support and advice in a patient centred environment (NHS / medical / clinic / optical)

About Amplify Hearing

Amplify Hearing provide hearing care in over470practices across the UK and we're growing fast. Our success is thanks to our amazing team of hearing specialists - Audiologists and Hearing Care Assistants.

Our core values oftransparency,honesty, adaptability, trust, and simplicityare at the heart of how we build long-standing relationships with our patients.

We're passionate about providing the absolute best in clinical care, being independent and serving local communities.

What's Next?

Join Amplify Hearing UK and become part of an organisation committed to innovation, growth, and making a difference. If you’re ready to embark on an exciting journey with a company that’s committed to making a real difference in people's lives, we would love to hear from you.

For more information on the company and our vacancies, please visit our website www.amplifyhearing.co.uk

Salary - Max

GBP £0.02

Salary - Min

GBP £0.01