Healthcare Support Worker - Ward 12

University Hospitals Dorset NHS Foundation Trust; Bournemouth; On-site; GBP 20,000 - 24,000; Full time

Job summary

A prominent NHS organization is seeking a dedicated Healthcare Support Worker for Ward 12 at Bournemouth Hospital. Successful candidates will work in a dynamic team to provide high-quality care. Responsibilities include assisting nurses in patient care, maintaining hygiene standards, and supporting patients' well-being. Comprehensive training is provided, and applicants should have good interpersonal skills and a commitment to care. The role requires flexibility, covering days and nights on a rota basis.

Qualifications

• Experience of working in a team under appropriate supervision.
• Able to demonstrate understanding of effective customer care.
• Good basic hygiene skills including hand washing.

Responsibilities

• Work as part of a multi-disciplinary team under a registered nurse.
• Assist with patient care in a busy ward environment.
• Follow instructions from senior staff and provide feedback.

Skills

Interpersonal skills

Teamwork

Customer care

Basic hygiene skills

Education

Good standard of general education including literacy and numeracy

NVQ Level 2 in care or customer services

Job description

Healthcare Support Worker – Ward 12

The closing date is 02 January 2026

Are you looking for a career as a Healthcare Support Worker? If so we want you to join our committed, dynamic team working on Ward 12 – Elective Surgery at the Bournemouth Hospital.

We are a 20‑bed elective general surgical ward looking after a wide range of surgical specialities. This will give the successful applicant the chance to learn and develop their skills in a wide range of areas and to experience diversity in their day‑to‑day working life.

The successful candidate will need to work both days and nights on a rota system covering weekdays, weekends and bank holidays.

You would be working as part of a multi‑disciplinary team under the supervision of a registered nurse within a patient‑facing ward. Previous experience of working in a care environment is welcomed but not essential, as comprehensive training and support are provided for all successful candidates.

Applications are invited from individuals with excellent interpersonal skills and a commitment to providing high quality and dignified care.

PLEASE NOTE WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE

Based at: Bournemouth

Interview Date: 13th January 2026

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Experience

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective customer care
• Good basic hygiene skills (e.g. food handling, hand washing)
• Previous experience of working within a care environment/NHS
• Experience of working as part of a multidisciplinary team
• Experience of working with the public

Knowledge

• Knowledge of when to seek advice and refer to a registered care professional
• Understanding of the importance of the promotion of health and well‑being (Making Every Contact Count)
• Able to listen to advice from colleagues, agree a plan of action and implement

Qualifications

• Good standard of general education including literacy and numeracy
• NVQ Level 2 in care or customer services

Personal Attributes

• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi‑disciplinary team
• Able to work in a busy environment and manage own workload

Technical Skills and Competencies

• Ability to communicate clearly and effectively
• Ability to follow clear instructions and feed back to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate
• Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
• Manual handling of patients, using lifting aids

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust