Healthcare Support Worker- Orthopaedic Outpatients Department

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Bournemouth; On-site; Full time

Job summary

A National Health Service provider is seeking a Healthcare Support Worker in Bournemouth. This role involves providing compassionate care under supervision with full training offered. Applicants can work full-time or part-time with flexible hours. No prior experience is required, but candidates must complete a numeracy and literacy assessment. The position is based at Royal Bournemouth Hospital, relocating to Poole Hospital in 2026.

Qualifications

• No previous experience is necessary as training is provided.
• Must complete numeracy and literacy assessment as part of the selection process.

Responsibilities

• Work under supervision providing compassionate care for patients.
• Contribute to a caring environment as an effective team member.

Job description

Overview

A Vacancy at University Hospitals Dorset NHS Foundation Trust.

Are you passionate about caring for others? Why not join the NHS in a rewarding career as a Healthcare Support Worker in the Orthopaedic Outpatients Department. We offer fully supported training for the role and guidance to career progression.

This post is being advertised as a Band 3; applicants who do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3. The role is an integral part of the wards and departmental teams, with a focus on delivering first class care to patients.

Responsibilities

• Work under the supervision and direction of a registered health care professional, providing dignified, compassionate, and safe care for patients and ensuring high standards of documentation are maintained.
• To undertake duties listed for the role; duties may vary and could include working with children, young people, and older adults, with training or induction in accordance with trust policies.
• Be an effective team member and contribute to a caring, compassionate, and inclusive environment.

Requirements and Qualifications

• No previous experience is necessary as training is provided; we offer a bespoke full induction and support through the care certificate and beyond, with mentors on the wards.
• Must complete numeracy and literacy assessment as part of the selection process, alongside an interview.
• Current base location: Royal Bournemouth Hospital. The Orthopaedic Outpatients Department is due to move to Poole Hospital in spring/summer 2026.
• Eligible for full-time or part-time hours; minimum 19 hours per week; full-time and part-time patterns available; Monday to Friday 8:00 – 18:00 (note: no bank holidays or weekends currently listed).
• Fully flexible across all shift patterns.
• PLEASE NOTE: Sponsorship cannot be offered for this role.

Additional Information

• As part of the selection process, you will be required to complete a numeracy and literacy assessment alongside an interview.
• Current base location: Royal Bournemouth Hospital. The Orthopaedic Outpatients Department is moving to Poole Hospital in spring/summer 2026.
• There is a planned move for this service anticipated during Summer 2026; the role and base may relocate to Poole Hospital. Employees will not be eligible for excess mileage reimbursement for relocation; travel from home to the new base will be considered a normal commute.
• Please read the full job description and person specification documents attached to this advert for more detail.
• This advert closes on Sunday 9 Nov 2025.