Healthcare Support Worker in Intensive Care Unit

Barts Health NHS Trust; Plaistow; On-site; GBP 21,000 - 24,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a passionate Healthcare Support Worker to provide high-quality, person-centred care in a hospital setting. This role involves monitoring vital signs, assisting with personal care, and supporting patients' nutritional needs. Applicants must possess a Care Certificate or equivalent and demonstrate experience in a clinical healthcare environment. Strong teamwork and communication skills are essential, as you will work closely with registered nurses to ensure patient safety and comfort.

Qualifications

• Completion of Care Certificate or equivalent required.
• Basic literacy and numeracy skills essential.
• Demonstrable experience in a clinical healthcare setting.

Responsibilities

• Undertake patient observations and assist with personal care.
• Support patients’ nutritional and hydration needs.
• Actively participate in the nursing team's efforts.

Skills

Compassion

Teamwork

Communication skills

Organizational skills

Interpersonal skills

Education

Care Certificate or equivalent

Basic literacy and numeracy skills

Job description

Job overview

This post attracts individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary.

• PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post -

Newham University Hospital is looking to recruit a Healthcare Support Worker (HCA) Band 3 who will work Gallons Reach at Newham Hospital. This post is open to individuals who are both experienced Healthcare Support Workers or those new to care.

We are looking for compassionate and motivated individuals who are passionate about delivering high-quality, person‑centred care in a hospital setting. The role involves undertaking a range of delegated clinical tasks, such as :

• Patient observations (e.g., monitoring vital signs)
• Assisting with personal care and mobility
• Supporting patients’ nutritional and hydration needs
• Undertaking limited range of delegated duties (e.g. taking blood pressure, recording ECG, MRSA screening)
• Simple wound dressings
• Strong teamworking and communication skills are essential to ensure the comfort, wellbeing, and safety of our patients.

Main duties of the job

• The post holder will be an integral part of the nursing team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurse.
• The post holder will continue to develop essential competencies through training and practice to ensure safety and quality are the priority.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world‑class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high‑performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm‑free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment(s) below.

Person specification

Qualifications

Essential criteria

• Completion of Care Certificate or equivalent
• Basic literacy and numeracy skills (English and Math’s GCSEs or equivalent.)
• Evidence of ongoing personal development

Desirable criteria

• Level 2 support worker Apprenticeship

Experience

Essential criteria

• Demonstrable experience of working in a clinical healthcare setting
• Experience of dealing with the public.

Skills

Essential criteria

• Evidence of providing high quality care.
• To be aware of incident reporting systems and escalation processes.
• Evidence of effective interpersonal skills
• Evidence of good organisational skills.
• Self‑motivated to work under minimal direct supervision
• Ability to work as part of a team.
• Good communication skills, written and verbal.
• Basic keyboard / computer skills (e.g. ability to enter patient data onto computer records).
• Contributes to updating patient records
• To always protect and maintain patient confidentiality and follow information governance policies and procedures.

Desirable criteria

• Prepared to undertake further training to develop the necessary competencies and skills.
• Depending on specific service arrangements, to supervise and train more junior staff

Knowledge

Essential criteria

• Awareness of health and safety at work. e.g : manual handling skills, infection control measures.
• Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy.

Visa Sponsorship Information

Recent changes to UK immigration policy on the Health and Care Visa and Skilled Worker Visa could mean that this role is not eligible for sponsorship or that you may not meet the eligibility criteria.

Sponsorship can only be offered if this post and any individual offered employment meet all the Home Office’s requirements under the UK Skilled Worker visa scheme.

If you are applying from outside the UK or will require sponsorship, please mention this clearly in your application.

To be eligible for sponsorship, the following conditions must be met :

• Eligible role : The position must be on the UK Skilled Worker visa list. You can check your eligibility here : - .
• Salary threshold : The role must meet the minimum salary set by the Home Office. Please note that for roles employed under Agenda for Change Terms and Conditions, the High‑Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.
• Skill level : The role must meet the minimum skill requirement of RQF Level 6 or above (graduate level).
• English language : Applicants must demonstrate English proficiency at CEFR level B1 or higher.
• Other criteria : Applicants must meet all other criteria as set out by the UK Visas and Immigration (UKVI).